Doug Fulton | Page 6

Good Experience. As a young female, I've gone to dealerships where I am treated inferior. That was definitely not the case at Maplewood Toyota. Doug treated me like a As a young female, I've gone to dealerships where I am treated inferior. That was definitely not the case at Maplewood Toyota. Doug treated me like a valued customer from the moment I walked in. I never sensed that he doubted me. He was also very patient with me as this was the first car I have purchased without guidance from a family member so I had a lot of questions. After I purchased the vehicle, Doug helped me get everything set up in the car, like seat memory and bluetooth, and he also showed me how to use all of the features in the car. Doug is the definition of "Minnesota Nice." I highly recommend Maplewood Toyota (and Doug Fulton). More

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Purchase of newer RAV4 after accident The Maplewood Toyota was helpful as I made my decision about which car to purchase. I decided on a used lease car which had low mileage. My decision The Maplewood Toyota was helpful as I made my decision about which car to purchase. I decided on a used lease car which had low mileage. My decision was based on: Quality and safety of Toyota cars My previous experiences with your Service Department -- helpful, courteous, and always explain what work was done on my vehicles. Helpfulness of sales person, Doug Fulton, who answered all my questions More

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Quick and efficient buying experience I was looking to buy a new Tundra Platinum that was hard to find in the Twin Cities. It was listed online as in stock at Maplewood Toyota. I walked in I was looking to buy a new Tundra Platinum that was hard to find in the Twin Cities. It was listed online as in stock at Maplewood Toyota. I walked in, was greeted by my salesperson, Doug F., told him what truck I wanted, and the transaction was done in less than 90 minutes (including him retrieving the truck from across the street in subzero cold). They even gave me a free full tank of gas (38 gallons!) More

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Service for my Toyota Hybrid Avalon It was time for my 30,000 mile service. I was warmly greeted; the service technician (Joe) was thorough. An unofficial wait time of 1 hour 30 minute It was time for my 30,000 mile service. I was warmly greeted; the service technician (Joe) was thorough. An unofficial wait time of 1 hour 30 minutes was given, and that was nearly the exact time my name was called. He went though the paperwork with me. I'm 100% satisfied. Maplewood Toyota is an excellent experience. I also spoke with Doug Fulton regarding trading my 2015 Avalon for 2018 Avalon. He did a great job. More

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Well Cared For I feel good about the 3 Toyotas I have now bought from Doug Fulton over the past 9 years... the service has always been enjoyable and clearly explaine I feel good about the 3 Toyotas I have now bought from Doug Fulton over the past 9 years... the service has always been enjoyable and clearly explained. I keep coming back to Maplewood because of the quality of their customer care. I just like it here. More

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Our highlander purchase We receive good treatment and a fair deal. We have purchased our Highlanders from Doug for years and we always back to him when we need a new car. We receive good treatment and a fair deal. We have purchased our Highlanders from Doug for years and we always back to him when we need a new car. More

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Great Experience at Maplewood Toyota Stopped at Dealership to look at New Highlander to purchase and their inventory, Doug found the vehicle had just come in which fit my needs, I offered Stopped at Dealership to look at New Highlander to purchase and their inventory, Doug found the vehicle had just come in which fit my needs, I offered a proposal to purchase and trade in my 2016 Highlander - he went back to Andy who confirmed and agreed to the terms, Some items had to be added to the in stock vehicle, came back the following Monday and picked up the car. This is exactly how I want to buy a vehicle -- no hassles -- fair pricing and trade in value and quick decisions. Thank you Ross Anderson More

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Compliment My husband and I have worked with Doug for many years. He is patient and a true professional. We appreciate you, Doug! You are the man!! My husband and I have worked with Doug for many years. He is patient and a true professional. We appreciate you, Doug! You are the man!! More

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Six Month Oil Change and Inspection I told the service tech that I was having trouble with the steering wheel freezing up, where I can not move it in order to drive. I take out the key, I told the service tech that I was having trouble with the steering wheel freezing up, where I can not move it in order to drive. I take out the key, wait, then put the key in the ignition and the wheel is fine. I passed inspection but when I got into my car at Maplewood Toyota to drive home, the wheel froze up again. I bought my Avalon at your dealership in 2003 and never had that happen before. I just hope I am not stranded someplace. I was told that I have to set up an appointment for further diagnosis. Since I was at Maplewood Toyota, I wish it was done at the time so I wouldn't have to make another trip. More

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Doug Fulton This is my second lease with Toyota, dealing with Doug as salesman who I highly recommend. He is efficient and knowledgeable while taking the time I n This is my second lease with Toyota, dealing with Doug as salesman who I highly recommend. He is efficient and knowledgeable while taking the time I needed to choose my car. Lois More

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