Doug Gillespie | Page 3

My family had a good experience working with Doug Gillespie of Vann York Auto Mall. He was a professional from the beginning to the end of our business transaction. His experience in the field of cus Gillespie of Vann York Auto Mall. He was a professional from the beginning to the end of our business transaction. His experience in the field of customer service was evident to us. Such a large financial decision can be fraught with stress but Doug made us feel welcome and he presented himself as a calming presence. His understanding of the vehicle was solid and he presented the warranty information with clarity. Even though the dealership was busy, Doug did a good job of keeping us abreast of the process and making it smooth. We are appreciative of this good customer service experience. Jeffrey Cates More

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No haggle experience, simply made my best offer and they met it. Likely, we will consider our next purchase down the road with Vann York Honda in High Point. Only thing I wished is that I had checked the ve met it. Likely, we will consider our next purchase down the road with Vann York Honda in High Point. Only thing I wished is that I had checked the vehicle front window closer, upon inspection after the purchase, I notice a small chip crack that needs to be repaired, under the wiper blade. Was unable to see it the day of purchase due to it being so late in the evening when we made our selection. More

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