Doug Grills
Doug Grills at Dean Team Volvo Cars of St. Louis
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Doug Grills | Page 5

Service Advisor

Dean Team Volvo Cars of St. Louis

7700 Manchester Road
St. Louis, MO 63143

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4.8
53 Reviews

Languages Spoken

English English

4.8

53 Reviews

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53 Reviews of Doug Grills

July 02, 2021

Dealership Rating
Employee Rating

Doug was friendly and helpful. I really appreciate the advice but not being “unsold”. I feel like I get good, honest service. More

by anne.l.america
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 13, 2021

Dean Team Volvo Cars of St. Louis responded

Hi Anne! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

June 29, 2021

Dealership Rating
Employee Rating

The service was amazing and my car was ready sooner than what I was originally told. Awesome job. I will definitely be back for any future service needs!!! More

by Jennifer L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 13, 2021

Dean Team Volvo Cars of St. Louis responded

Hi Jennifer! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

June 29, 2021

Dealership Rating
Employee Rating

Done on time with very friendly service advisor. Like the new waiting area! More

by jander7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 13, 2021

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

June 24, 2021

Dealership Rating
Employee Rating

Very friendly, professional and efficient service. Done in good time as well. More

by jmbart_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Caruso

Jun 29, 2021

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your business and your great review. We're so glad to hear our team was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you!

June 21, 2021

Dealership Rating
Employee Rating

Superior service. The entire service area is immaculate, and the waiting area is comfortable and well stocked. This was a simple checkup visit, but on other more complex visits, I liked the way I was kept i More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 22, 2021

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your business and your great review. We're so glad to hear our Service Department was able to provide you with such a positive experience. Please let us know if there's anything else you need.

June 15, 2021

Dealership Rating
Employee Rating

Doug kept me up to date with the status of my car, didn’t suggest things I didn’t need, and provided me with a loaner car over the weekend. More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 22, 2021

Dean Team Volvo Cars of St. Louis responded

Hi Andrew! Thank you for your business and your great review. We're so glad to hear our Service Department was able to provide you with such a positive experience. Please let us know if there's anything else you need.

April 30, 2021

Dealership Rating
Employee Rating

This was the best car buying experience I've had in over 30 yrs of buying cars from dealers. Go see Pinky at Dean Team Volvo in Maplewood. He is a great down to earth guy that gets the job done! More

by jlpaterson73
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pinky Persons, Grant Winnett

May 04, 2021

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you for your business and your great review. We're so glad to hear Pinky was able to provide you with your best car buying experience yet! Enjoy your new vehicle and please let us know if there's anything else we can do for you.

January 22, 2021

Dealership Rating
Employee Rating

I've leased or bought four vehicles now from the team at Volvo Cars St. Louis, namely Alan Prohic and Joe Majda, and they are both AWESOME...super friendly, professional, and knowledgeable about their vehic More

by Andrew Goodman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James "Red" Keenan , Tom Gould, Jeff Homer, Joe Majda, Mark McNulty, Alen Prohic, Grant Winnett

Jan 26, 2021

Dean Team Volvo Cars of St. Louis responded

Hi Andrew! Thank you for your repeat business and your great review. We're so glad to hear our team was able to provide you with another positive car buying experience! Please let us know if you need anything else!

October 20, 2020

Dealership Rating
Employee Rating

Jennifer is an amazing woman and is genuinely knowledgeable. Is extraordinarily considerate of the customer and satisfies their needs regardless of her own. The woman is amazing. Others who wo More

by Luci. S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Crawford, Grant Winnett

Oct 27, 2020

Dean Team Volvo Cars of St. Louis responded

Hi Luci! Thank you for your business and your great review. We're glad to hear Jennifer was able to provide you with a positive car buying experience! Please let us know if there's anything else we can do for you.

Oct 27, 2020

Luci. S. responded

We are just delighted with all the safety features and comfort of our new Volvo. Marissa in Customer Service helped me with one small issue in a customer oriented, compassionate manner. Jennifer, has been so helpful offering to help me with understanding the car's many functions after the sale was complete. What can I say the car and staff are both amazing! Luci and Bob S.

August 24, 2020

Dealership Rating
Employee Rating

My salesman, Fred, was professional and we worked well together until we were able to come up with a fair deal. I would reach out to Fred for future vehicles. More

by atl03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fred Williams

Aug 25, 2020

Dean Team Volvo Cars of St. Louis responded

Hi! Thank you for your great review. We're glad to hear Fred was able to provide you with such a positive car buying experience. Enjoy your upgrade! We look forward to working with you for your next vehicle!

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