Doug Morgan
Doug Morgan at Morgan Automotive Inc

Doug Morgan | Page 23

Owner

Morgan Automotive Inc

850 Lancaster Road
Manheim, PA 17545

Contact Me
5.0
221 Reviews

Hello my name is Doug Morgan. I would like to tell you a little about my background. I have been in the industry for over 38 years and started with my father managing lease cars later to become a buyer for him. I then started a wholesale outlet providing cars for upstanding dealers. I am in the Manheim Auto Auction dealer council and have been a top 100 dealer out of thousands for over 23 years and rated number 4 power seller through Maheim Auto Auction along with being a active member in PIADA and being 1 of 7 dealers on Guardian Warranties counsel . I am the primary buyer for the company and commit myself to only buying the highest in top quality and run history reports on all cars prior to purchasing them to ensure that we as a dealer and you as a customer have piece of mind. I look very forward to speaking to you and personally invite you into our dealership and hope you experience the top level service that all of our customers know us by.

Dealership Experience

20 yrs, 7 mos

Industry Experience

46 yrs, 7 mos

Languages Spoken

English English

5.0

221 Reviews

Write a Review

221 Reviews of Doug Morgan

May 14, 2018

Dealership Rating
Employee Rating

Lowest of the Low - Stay Away From This Dealership! If we could give Morgan Automotive zero stars that would be all they deserve. You never returned our phone calls Doug. We even reached out to you via More

by powerwoman216
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matthew Elliott

May 16, 2018

Morgan Automotive Inc responded

As we all know there is two sides to every story. We are sorry you feel the way you do and apologize that you couldn't get through to Doug as he was busy helping another customer when you called in and time got away from him , he is very regretful he forgot to call you back. We are all humans and are not perfect . Matt had jumped on the phone to assist you so you did not have to wait. Matt got on the phone quickly spoke with (John your Husband) to reconfirm our final figures and at that point John wanted to think it over and back to us. And to our surprise we got this review. Unfortunately that particular truck just came in and was very rare being a crew cab long bed with super low miles and we had priced it very aggressive to begin with so that is why we could not discount this truck but we did give you $1000 above Doug's comfort level on your trade. Each and every person prides themselves on the best of customer service, with over the 30 years of sales to the local community have never had a customer feel this way. We are regretful this truck did work out and if there is anyway we can earn your business please reach out to us. Morgan Automotive staff

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