2 Reviews
Write a Review2 Reviews of Doug Shepherd
November 30, 2023
Found a truck online and proceeded to buy it and did buy it so I thought. The same day I was at work and had the edocs emailed to me to sign. I tried signing paperwork on my phone and noticed it said deskto it so I thought. The same day I was at work and had the edocs emailed to me to sign. I tried signing paperwork on my phone and noticed it said desktop or tablet preferred so I asked the salesman if it was ok to sign whe man i got off off of work in a few hours so I couple do so on my laptop. Got home signed the paperwork at 3pm and was happy thinking I had a new truck on the way. Hours later I thought it was odd that I hadn't heard from anyone, at 7pm the salesman said it was sold to someone else before I got off of work. Who does that!?!? More
Other Employees Tagged: Chris Johannes
June 27, 2023
Well first of all I asked about a inspection report for the vehicle multiple times I never received one was told the engine code I asked about was only an oxygen sensor. I asked if anything else other than the vehicle multiple times I never received one was told the engine code I asked about was only an oxygen sensor. I asked if anything else other than cosmetic was wrong and I was told nothing else was wrong.. so I established that there word was verbal contract. Signed papers without receiving a buyers guide and also no inspection report I left to have the codes read and turns out there was 21 codes thrown in this beautiful Camaro and couple weeks later when someone finally called me back I told them it wouldn't start so I had it flatbed towed to my local dealer and after them selling me a void contract for service because the claim got denied due to aftermarket parts I was not informed about.. I owe my local dealer for tear down $1200 for the inspector to come and deny a claim they knew would get denied ... On top of that I live 110 miles away and made not one but 2 trips second time I asked to speak to a general manager after battling with management and getting service to tell me the undisclosed codes where there before I bought it.. I went and talked to Jim who claimed to be sales manager, finance manager and also I guess speaks as the GM because I never got to speak with GM and I got told that there is nothing they will do even tho they are responsible for the fraudulent contract they sold me.. they told me it was sold as is but in the state of Indiana. If you are sold a protection plan on a used vehicle that leaves liability to the seller of that contract regardless. I have the GM of my old job (the Chevy dealer my vehicle is at locally) even speak with this Jim.. and he even said that they are responsible for all the costs of repairs and the vehicle being it had undisclosed mechanical issues when I bought it proves this dealership has no care for there customers and they told me I was stuck with it and they would do nothing to help me and it's honestly the worse thing I've ever seen a dealership do to someone who is working to provide for his wife and two kids I've lost my job over it I've lost a vehicle out of it and they just sat and laughed and poked at me while I sat in there dealership trying to get them to hold some responsibility to the lemon they sold me.. please avoid this dealership at all costs just from my experience they are not doing anything but scamming people More
Other Employees Tagged: Jim shepherd, Devan bounds