Dealership Experience
8 yrs, 11 mos
Industry Experience
8 yrs, 11 mos
Languages Spoken
English
45 Reviews
Write a Review45 Reviews of Doug Weil
May 22, 2022
It was a pleasure purchasing two vehicles for Rothrock. Robbie was a great salesman and very polite. I would definitely refer my friends to buy a vehicle from him and the dealership Robbie was a great salesman and very polite. I would definitely refer my friends to buy a vehicle from him and the dealership More
May 07, 2022
I was not happy with the service at Rothrock at all. I turned in my lease telling them about a jammed glove box I had. The employee told me no worries, they'd get it open. He came back with my offer for I turned in my lease telling them about a jammed glove box I had. The employee told me no worries, they'd get it open. He came back with my offer for my trade in and my payments for my new lease. Long story short, when returning for my new lease I was caught off guard and charged $500 for the glovebox, AND GIVEN A BRAND NEW VEHICLE WITH A NICE DENT IN THE DOOR! They "inspected" this new car and conveniently didn't see this plain as day dent! I immediately saw the dent in the driver's side door as I was handed the keys. They finally fixed this dent. It only took 2 tries! The first time it came back with nothing but touch up paint applied and bubbles underneath! It looked horrible!! I was not reimbursed a dime for all this hassle and best of all never recieved my money back when they SIMPLY "unjammed" my glovebox as the man told me when he returned my new car and gave me the contents of the glove box. Needless to say, when this lease is up I'll take another loss and use a different dealership for sure! I do not recommend Rothrock to anyone!! More
Other Employees Tagged: Nate Marinelli, Patrick Jeffers
June 02, 2021
We were treated well. They were scheduled to closed at 3pm on a holiday but they stayed until after 5pm to make sure we and others drove away in new vehicles. Doug at the front desk even provided snacks w 3pm on a holiday but they stayed until after 5pm to make sure we and others drove away in new vehicles. Doug at the front desk even provided snacks which was awesome. More
Other Employees Tagged: Nate Marinelli , Nick Bencivengo, Finance person, person who Nick reported to. All 5s
April 08, 2021
Purchasing my new car was a great experience. I live an hour away and they worked over the phone just as they would have in person. I got the exact car I was looking for. hour away and they worked over the phone just as they would have in person. I got the exact car I was looking for. More
Other Employees Tagged: Nate in Finance
March 09, 2021
Good services and very nice people,I very happy with my new car,the people that's work there explains everything nice,and helps me with everything. new car,the people that's work there explains everything nice,and helps me with everything. More
March 07, 2021
One of the things we appreciated was their willingness to go out and get the truck we really wanted rather than trying to push us into one they had on the lot. go out and get the truck we really wanted rather than trying to push us into one they had on the lot. More
Other Employees Tagged: Nate Marinelli
March 04, 2021
Excellent staff very helpful in explaining everything understanding of concerns Good price excellent warranty you can't beat that I recommend this dealer for your next car understanding of concerns Good price excellent warranty you can't beat that I recommend this dealer for your next car More
Other Employees Tagged: Nate Marinelli
February 06, 2021
achievable and kindly service was Very helpful to make achievable and kindly service was Very helpful to make decisions to buy new car. All process were very smooth and prompt. It gave me a huge benefit achievable and kindly service was Very helpful to make decisions to buy new car. All process were very smooth and prompt. It gave me a huge benefit More
November 28, 2020
Moved from Ga back in March advised service man going to buy new car later this year needed to buy tires brakes yes bought new car 11-10 salesman good love car yes dealership is close to where I live. Had buy new car later this year needed to buy tires brakes yes bought new car 11-10 salesman good love car yes dealership is close to where I live. Had great service in Ga your set up is great too. Of course I love my Merano Looking forward great car & great service. Salesman was great great customer follow up. More