Douglas Bazurto

Crest Cadillac responded

We sincerely value you taking the time to share your experience with us. It's great to hear that you love your car! We understand how disappointing it can be to find that the vehicle was not cleaned as thoroughly as it should have been before you took it home. Your feedback is important to us, and we want every part of your experience to match the quality you deserve.

Crest Cadillac responded

We are delighted to hear about your experience with us! Knowing that you felt valued and that the process was easy and stress-free from start to finish means a lot to our team. We work hard to make every visit a positive one, and it is wonderful to hear that came through during yours. Thank you for recommending us, and we look forward to welcoming you back the next time you need us!

Crest Cadillac responded

Thank you for sharing this feedback with us! It means a lot to hear that your experience was a great one, and we are so glad we could be of assistance. We appreciate your recommendation and look forward to welcoming you back in the future.

Crest Cadillac responded

We are grateful for your kind words and for taking the time to share your experience with us! It is wonderful to hear that you found our dealership clean and felt well attended to during your visit. We genuinely appreciate your feedback regarding the product manuals. Understanding that having accessible reference materials is especially important when getting familiar with a new vehicle, your insight is truly valuable to us. We will take your comments into consideration as we continually look for ways to better serve our customers.

Crest Cadillac responded

We greatly appreciate your kind words and the loyalty you have shown since 2010! It is truly meaningful to know that our team continues to provide the pleasant, helpful, and friendly experience that you deserve each time you visit. We look forward to continuing to serve you through both our service and sales teams for many more years to come. Thank you for being such a valued part of our Crest Cadillac family!

Crest Cadillac responded

We are absolutely thrilled to hear about your outstanding experience with Douglas and our team. It's wonderful to know that his professionalism, attention to detail, and helpfulness made such a positive impression on you. We truly appreciate you taking the time to share your feedback about how Douglas went above and beyond to locate your vehicle at another location and coordinate its delivery. Your experience reflects our commitment to providing exceptional service, and we're grateful for customers like you who recognize the dedication of our team members.

Crest Cadillac responded

We are thrilled to hear about your wonderful experience! Your kind words about our friendly team and smooth process truly mean the world to us. It's incredibly rewarding to know that we were able to provide you with the exceptional service you deserved. We're honored that you've chosen us as your go-to destination for future car purchases, and we look forward to continuing to serve you with the same level of care and professionalism. Thank you for taking the time to share your positive experience with others.

Crest Cadillac responded

We deeply appreciate feedback like yours and are thrilled to hear about your positive experience. It's wonderful to know that Douglas provided you with friendly and helpful service, and that our finance team made the process smooth for you. Your experience reflects our commitment to providing authentic, professional service that puts our customers first. We truly appreciate you taking the time to share your thoughts and look forward to serving you again in the future.

Crest Cadillac responded

Thank you for your wonderful feedback! We are truly delighted to hear that you had such a positive experience with our team and felt confident with your new electric vehicle. Ensuring our customers feel completely comfortable and informed about every aspect of their vehicle is something we take great pride in. Your kind words about our customer service mean the world to us at Crest Cadillac. We understand that purchasing a new EV is an exciting step, and we are honored that our team could make that experience exceptional for you. Thank you for choosing us and for taking the time to share your experience.

Crest Cadillac responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that Doug provided such exceptional service throughout your entire car buying journey, from the initial test drive to the final pickup. It's wonderful to know that he took care of ensuring your GM Family Legacy discount and GM card points were properly applied, and that he held the vehicle for you until you could complete the purchase.