Douglas Carter

My husband and I had a wonderful experience. We saw a car in their lot, and after I inquired about it, the process was seamless. I would definitely get a car here again. We saw a car in their lot, and after I inquired about it, the process was seamless. I would definitely get a car here again. More

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I bought a 2014 Cadillac CTS, 2-door coupe from Doug Carter, sight unseen, over email/online. Doug sent me the purchase agreement right away, along with an AutoCheck report, and even lined up delivery Carter, sight unseen, over email/online. Doug sent me the purchase agreement right away, along with an AutoCheck report, and even lined up delivery for me in Iowa at a great, low price. Not only that, but Doug and his team gratuitously fixed a few minor cosmetic issues on the vehicle without me even asking, and shared that nice little surprise with me at the same time they notified me that my vehicle was on its way to my state! THAT is excellent customer service and it easily saved me a few hundred dollars on the back-end, on top of the vehicle already being listed at a "great price" as per similar vehicles on the market. I bought this car for my daughter--but--if she doesn't want it--I'm taking it! Thank you, Doug, for your service, dedication, and going the extra mile when you didn't have to. Folks--don't be scared to buy online; you just have to work with a trustworthy dealer. A+ for Doug. More

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The prompt response to questions and ready to assist is a notched. I am very impressed. notched. I am very impressed. More

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Chris was fabulous; Patient, kind, transparent, efficient, honest, secretly hilarious, and made the process so easy. I couldn't have been happier with the experience—Or my new car🤗Thanks Chris! efficient, honest, secretly hilarious, and made the process so easy. I couldn't have been happier with the experience—Or my new car🤗Thanks Chris! More

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Great experience! Helpful but laid back. It was an enjoyable purchase. We never felt rushed or pressured. Helpful but laid back. It was an enjoyable purchase. We never felt rushed or pressured. More

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Very nice staff and not pushy at all. Absolutely loved my experience to be able to take my time and test drive as many cars I wanted. Absolutely loved my experience to be able to take my time and test drive as many cars I wanted. More

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Very easy-going staff. NO HARD SELL! I'd recommend to friend/family. Our time bumped against another appointment, but they were able to make time for all the paperwork. On NO HARD SELL! I'd recommend to friend/family. Our time bumped against another appointment, but they were able to make time for all the paperwork. One downside: we were misinformed about the shop's ability to install necessary equipment. Instead we had to go to KC, and are still waiting for our appointment. More than a month will go by before I can drive my car. Not Selection's fault, but we would have planned differently had we known they couldn't install the equipment. More

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Great experience. There were no pushy salesmen, and everything was very low key. A few days after our purchase there was a noise from the driver's tire. We took it There were no pushy salesmen, and everything was very low key. A few days after our purchase there was a noise from the driver's tire. We took it into our mechanic and they found there was a missing bolt on the brake caliper. I let the dealership know,and they were very apologetic. They paid me back for the repair when I know they didnt have to. I would buy here again. More

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The Selection is the best car dealership I have ever worked with when purchasing my first new vehicle. My wife and I began the process of finding a new truck, and the team at The Selection took the time worked with when purchasing my first new vehicle. My wife and I began the process of finding a new truck, and the team at The Selection took the time to listen to exactly what I was looking for. Doug and the owner, Brandon, worked closely with us throughout the entire process and helped us find an amazing vehicle. They were easy to work with, honest, and genuinely had our best interests in mind. The experience was smooth and stress-free from start to finish. If you're looking for a new vehicle, I highly recommend working with The Selection. You won't be disappointed! More

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I had such a great experience working with Doug while buying my first car! He made the entire process so easy and stress-free. He took the time to answer all of my questions, explained everything clearly buying my first car! He made the entire process so easy and stress-free. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured. From the moment I walked in, he was incredibly kind, patient, and genuinely wanted to help me make the right decision. Doug has such a welcoming, “dad energy” that instantly made me feel comfortable and confident throughout the process. As a first-time car buyer, that meant so much to me. I truly appreciated how honest, supportive, and encouraging he was. If you’re looking for someone who will go above and beyond to make your car-buying experience enjoyable, I can’t recommend Doug enough. Thank you for making such an important milestone such a positive experience! More

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