Douglas Curtis | Page 11

Karen was wonderful!! She made the process of buying a new car easy! It was like dealing with an old friend! Our old car was totaled and we were afraid we wouldn't find a new car, but Karen helped us get new car easy! It was like dealing with an old friend! Our old car was totaled and we were afraid we wouldn't find a new car, but Karen helped us get what we wanted! So pleased with everyone at Hempstead Lincoln! More

Report | Print

Everyone at the dealership was friendly and it was very impressive to work through the deal to the end. impressive to work through the deal to the end. More

Report | Print

Doug Curtis / The best manager ive ever dealt with ! Sales john miolla second to none ! Service Jackie O fantastic start to finish follow up person ! Everyone makes your buying experience just Sales john miolla second to none ! Service Jackie O fantastic start to finish follow up person ! Everyone makes your buying experience just a breeze ! Go see Johnny Miolla and Doug for a new or used car you wont be disappointed! More

Report | Print

Dennis made to our whole experience so easy and stress free. I would definitely recommend Dennis and Hempstead Ford. free. I would definitely recommend Dennis and Hempstead Ford. More

Report | Print

looking for car was never so simple. no pressure no stress and all questions answered. all staff members I met were all very nice. thanks Mike for a smooth sales process. stress and all questions answered. all staff members I met were all very nice. thanks Mike for a smooth sales process. More

Report | Print

My wife and I both purchased cars from Hempstead Lincoln/Ford. From the beginning they were great…knowledgeable and caring. Unfortunately my wife’s car, a lease, developed engine troubles. I was dea Lincoln/Ford. From the beginning they were great…knowledgeable and caring. Unfortunately my wife’s car, a lease, developed engine troubles. I was dealing with Jackie, from service, and she was…is GREAT. I understand cars are machines, and sometimes things do not work out well, or can’t be fixed 100%, but at Hempstead Ford/Lincoln it certainly is not for lack of trying. The service department worked tirelessly on my wife’s car, and throughout Jackie…as I said…was and is great, as she texted me constantly with updates, worked overtime to ensure my wife had a loaner car, called me to give Me updates, and ensured me everything was being done to correct the issue. In a day and age where cars are way different than older cars (which were all engine and I worked on over many years today’s cars are complicated with detailed wiring, computers, etc. and are very intricate), and often complicated to service, Hempstead Ford/Lincoln has a fine line of men and women running their service Department, and go above and beyond to help you. Sometimes machines just developed issues with no rhyme or reason…but this dealership brings rhyme and reason to fixing the issues, and spearheading “the front line”, dealing with oft angry car owners, is a woman like Jackie who is always pleasant, informative, understanding, and goes far beyond what any, if not almost every, business or dealership does to ensure customer satisfaction, convenience, understanding, informed, and happiness is attained. In a day and age few businesses believe the customer is always right (which in many cases customers are unreasonable) but not at Hempstead Ford/Lincoln… regardless of the customers demeanor, they treat their customers as if they are not only right, but deserving of “concierge type service”…and with a woman like Jackie that “concierge type service” is always attained. Hempstead Ford/Lincoln is a top notch dealership, with top notch service, and in Jackie, they have THE TOP NOTCH WOMAN” at the forefront of that service. THANK YOU. John M More

Report | Print

Awesome working with Dennis. Was able to get almost everything done over the phone. He was prompt in messaging and replying back. Took only 2 hours at the dealership and was accommodating enough to be everything done over the phone. He was prompt in messaging and replying back. Took only 2 hours at the dealership and was accommodating enough to be able to get the deal done after normal store hours. More

Report | Print

I enjoyed the friendly environment and the positive attitude from the staff. John Berto is an outstanding salesperson with great knowledge and understanding of the vehicle I purchased. I will come back attitude from the staff. John Berto is an outstanding salesperson with great knowledge and understanding of the vehicle I purchased. I will come back to see John to purchase a 2022 F150. 5 Stars + for John Berto. More

Report | Print

Beautiful building friendly and informative salespeople. My salesperson was able to locate a car for me despite the shortage going on. He worked very hard to get me into a new lease My salesperson was able to locate a car for me despite the shortage going on. He worked very hard to get me into a new lease More

Report | Print

Great service team! Maria is always so wonderful ,kind accommodating and efficient.Charlie is always so great too. He picked up my car ,took care of it and it couldn’t have been easier for me. Thank you s accommodating and efficient.Charlie is always so great too. He picked up my car ,took care of it and it couldn’t have been easier for me. Thank you so much More

Report | Print