Dealership Experience
14 yrs, 8 mos
Industry Experience
33 yrs, 10 mos
353 Reviews
Write a Review353 Reviews of Douglas Hollen
October 29, 2026
Service Advisor Douglas Hollen is a true asset to your organization - first & foremost are his "people-skills" combined with his long-term mechanical knowledge! Will seek him out for future maintena organization - first & foremost are his "people-skills" combined with his long-term mechanical knowledge! Will seek him out for future maintenance appointments! More
October 29, 2026
Great service, excellent technicians. Honest and efficient. I love that they send videos of the service being provided and needed Honest and efficient. I love that they send videos of the service being provided and needed More
Other Employees Tagged: Dan Christie, Johnny Barrington, Isaiah Carrero, Guy Mccumber, Travis Wiggins
October 21, 2026
I have a Nissan Rogue and a Nissan Pathfinder and I have been taking my Rogue to Sutherlin and my Pathfinder to other Nissan dealer closest to my address. Next time I will take both to Sutherlin. The servic been taking my Rogue to Sutherlin and my Pathfinder to other Nissan dealer closest to my address. Next time I will take both to Sutherlin. The service is the same but Sutherlin people make the difference. More
Other Employees Tagged: Dan Christie, Johnny Barrington, Isaiah Carrero, Guy Mccumber, Travis Wiggins
October 12, 2026
Doug was great as always. I drive from Tampa to get all my cars serviced at Sutherland Nissan. They have a great team and I highly recommend to anyone who would like excepti I drive from Tampa to get all my cars serviced at Sutherland Nissan. They have a great team and I highly recommend to anyone who would like exceptional service. More
September 27, 2026
I took my car in for an oil change, tire rotation, and battery check—with the intention of replacing the battery under warranty if necessary. They told me the battery was in perfect condition, so they did battery check—with the intention of replacing the battery under warranty if necessary. They told me the battery was in perfect condition, so they didn't replace it. The very next day, I was stranded; the car wouldn't start because the battery was dead! I contacted the dealership via their chat (since no one answered the phone), and they told me someone would help me via email... but no one ever got in touch. I ended up going to Walmart to buy a battery, which solved the problem. I do not recommend getting maintenance done at this dealership, as their mechanic most likely didn't even check the battery. More
September 15, 2026
I’m very satisfied the service has been provided to me and I have received my car back a few minutes ago. Thank you very much the best team and I have received my car back a few minutes ago. Thank you very much the best team More
Other Employees Tagged: Dan Christie, Johnny Barrington, Isaiah Carrero, Guy Mccumber, Travis Wiggins
September 14, 2026
All of the staff I interacted with while getting service on my Pathfinder were courteous, professional and efficient. on my Pathfinder were courteous, professional and efficient. More
Other Employees Tagged: Dan Christie, Johnny Barrington, Isaiah Carrero, Guy Mccumber, Travis Wiggins
September 11, 2026
As usual, Doug and Team did a great job getting one of my Nissans back up to top shape and road worthiness. Easy morning drop-off, with updates and video of inspections was very nice and gave me a true sense Nissans back up to top shape and road worthiness. Easy morning drop-off, with updates and video of inspections was very nice and gave me a true sense that I / my vehicle was being properly cared for and made me aware of future actions. Thanks! More

