Dealership Experience
13 yrs, 6 mos
Industry Experience
23 yrs, 7 mos
Specialties & Trainings
Star Certified
165 Reviews
Write a Review165 Reviews of Douglas Ryan
August 10, 2018
Pleasant honest experience. The dealership is reputable. Sales people (Doug and Ben) were all knowledgeable and personable. I would’ve given 5 stars except the final young lady t The dealership is reputable. Sales people (Doug and Ben) were all knowledgeable and personable. I would’ve given 5 stars except the final young lady that presented the features seemed not to know enuf of what I was inquiring. Someone a bit more effective would’ve been needed. I knew certain things about my S63 that she wasn’t able to answer and I was given some misinformation. Overall I feel I got what I wanted. I would recommend this dealership. More
Other Employees Tagged: Ben Walsh, Zulie
July 08, 2018
B Express Service Great experience. I saw the express service on the website yesterday and decided to make an appt and come in the same day. I got there by 2 and as pr Great experience. I saw the express service on the website yesterday and decided to make an appt and come in the same day. I got there by 2 and as promised was out by 4. Andrew Gomez was awesome - he took great care of me, kept me updated and I left knowing next steps both verbally and in my paperwork. More
May 12, 2018
Outstanding service, competitive price, quality vehicle I’d easily buy from Benzel-Busch again. Was our first Mercedes-Benz experience, and we hope all future ones will be as smooth. Beautiful car, boutique I’d easily buy from Benzel-Busch again. Was our first Mercedes-Benz experience, and we hope all future ones will be as smooth. Beautiful car, boutique walkthrough, transparent financing, smooth transaction without pressure for add-ons. Even recommended a wonderful place for dinner afterwards. Bravo! More
March 07, 2018
It was great ! Doug and Mark were a pleasure to work with and I would recomend them to anyone. I appreciate the great customer service that they provided Doug and Mark were a pleasure to work with and I would recomend them to anyone. I appreciate the great customer service that they provided More
February 26, 2018
Great first service experience! My first service experience was as smooth as it could have been, from the greeter to the service writer! Pickup of vehicle was just as smooth and I wa My first service experience was as smooth as it could have been, from the greeter to the service writer! Pickup of vehicle was just as smooth and I was kept updated via text which was very convenient. More
February 22, 2018
excellent customer service. Quality sales reps The sales team worked very hard ,to meet my purchase requirements . I was not disappointed in the vehicle or the deal. Thank you for making this a ple The sales team worked very hard ,to meet my purchase requirements . I was not disappointed in the vehicle or the deal. Thank you for making this a pleasant experience. More
Other Employees Tagged: Sallee Pietri
February 07, 2018
CPO purchase Excellent service from start to finish. Doug was very helpful in finding the CPO E class we were looking for. At the time of pick up, Jan was very pat Excellent service from start to finish. Doug was very helpful in finding the CPO E class we were looking for. At the time of pick up, Jan was very patient and professional in showing us all the features of the automobile. Would certainly return to this dealership. More
Other Employees Tagged: Scott Raymond
January 24, 2018
New Smart Car Owner. Douglas Ryan helped me out so much when buying a smart car. I had so many questions but knew that I wanted one and he help me to get the right one. I Douglas Ryan helped me out so much when buying a smart car. I had so many questions but knew that I wanted one and he help me to get the right one. I would highly recommend seeking out this dealership for your smart car needs. More
January 09, 2018
Stress free Very pleasant experience dealing with Sallee, Doug and Scott. No pressure. Considered my wants and desires in a vehicle. Worked quickly and efficientl Very pleasant experience dealing with Sallee, Doug and Scott. No pressure. Considered my wants and desires in a vehicle. Worked quickly and efficiently to get me driving the vehicle I wanted. More
Other Employees Tagged: Sallee Pietri, Scott Raymond
December 19, 2017
Fast and easy! I bought a used GLS and I had a great experience with their used car sales team. They where fast and knew what they were selling. It took awhile for m I bought a used GLS and I had a great experience with their used car sales team. They where fast and knew what they were selling. It took awhile for me to decide but there was no pressure from my sales guy. When I finally made up my mind everything was smooth and fast. More
Other Employees Tagged: Mark
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