Douglas Ryan
Douglas Ryan at Benzel-Busch Motor Car
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Douglas Ryan

Sales Consultant

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

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4.9
140 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

21 yrs, 7 mos

Specialties & Trainings

Star Certified

4.9

140 Reviews

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140 Reviews of Douglas Ryan

April 12, 2024

Dealership Rating
Employee Rating

I have 3 Mercedes dealerships closer to me. This is the third vehicle I purchased from you mostly because of the excellent service received from Doug Ryan on each occasion More

by DAVIDHIRSCH313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

Apr 17, 2024

Benzel-Busch Motor Car responded

Thank you so much for your continued trust and loyalty! We're thrilled to hear that Doug Ryan has consistently provided you with excellent service, making us your preferred choice despite having closer options. Customer satisfaction is our top priority, and we're delighted that Doug's dedication has made your vehicle purchasing experiences memorable. We'll be sure to pass along your kind words to Doug and our team. Warm Regards, Michael Hill mhill@benzelbusch.com

April 03, 2024

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Employee Rating

Doug was extremely professional. The whole buying experience was super smooth definitely will recommend to my friends and family More

by NOURAIZ_IMRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Hernandez

Apr 17, 2024

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that Doug provided you with extremely professional service and that your buying experience was super smooth. Customer satisfaction is our top priority, and we're delighted that Doug's professionalism contributed to a positive experience for you. Warm Regards, Michael Hill mhill@benzelbusch.com

March 13, 2024

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Great experience, but next time the sales representative is going on vacation, I will wait until he or she returns to complete the purchase. When other sale representatives get involve, it is not the same. More

by JNYJL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven David, Carlos Gonzalez

Mar 15, 2024

Benzel-Busch Motor Car responded

Thank you for sharing your feedback with us! We're delighted to hear that you had a great experience with us and that you're loving your Mercedes. We understand your preference for consistency when working with a sales representative, and we apologize for any inconvenience caused by the transition. Regards, Michael Hill mhill@benzelbusch.com

November 26, 2023

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Employee Rating

Doug and Victor made the whole process smooth and easy. Great experience at Mercedes. Thank you. More

by GERCAR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Hernandez

November 02, 2023

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Employee Rating

Everyone was kind patient Thorough Everything was clear and explained properly I left feeling relieved and confident More

by IRENEFISCH
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 14, 2023

Benzel-Busch Motor Car responded

It's wonderful to hear that your experience with the dealership was characterized by kindness, patience, and thoroughness. Clear communication and proper explanations are key elements of a positive car-buying experience, and it's great that the team at the dealership ensured you felt relieved and confident when you left. Regards, Michael Hill mhill@benzelbusch.com

October 31, 2023

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I think Doug and the dealership to me are very good. Would not go anywhere else. More

by SEWRACH
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 01, 2023

Benzel-Busch Motor Car responded

Thank you for your loyalty and the positive feedback about Doug and Benzel-Busch dealership! We're delighted to hear that you consider them to be excellent, and we appreciate your trust and commitment to our services. Regards, Michael Hill mhill@benzelbusch.com

August 16, 2023

Dealership Rating
Employee Rating

The dealership is very professional and immaculately clean. Doug Ryan very knowledgeable, very courteous and helpful with everything. We will always purchase future vehicles with Mr. Doug Ryan. More

by SAMMYBLOOM39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2023

Benzel-Busch Motor Car responded

We are thrilled to hear about your exceptional experience at our dealership! Providing a professional and immaculately clean environment is of utmost importance to us. We are delighted that Doug Ryan stood out as a knowledgeable, courteous, and helpful member of our team. Your trust in his expertise and dedication is greatly appreciated. Regards, Michael Hill

August 03, 2023

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Employee Rating

Knowledgeable and responsive to the customers needs. Doug walked me through all of the nuances of my vehicle. More

by BRICKCITEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2023

Benzel-Busch Motor Car responded

We're delighted to hear about your positive experience with Doug and our team! Knowledgeable and responsive service is something we strive for, and we're pleased that Doug was able to provide you with the guidance you needed. It's great that he took the time to walk you through the nuances of your vehicle, ensuring that you have a clear understanding of its features and functionality. Regards, Michael Hill mhill@benzelbusch.com

June 27, 2023

Dealership Rating
Employee Rating

Very efficient and productive Everything was fast and easy Douglas Ryan was very helpful Thanks a lot More

by MALININE
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

Jun 28, 2023

Benzel-Busch Motor Car responded

Thank you for taking the time to provide feedback on your recent experience with our company. We greatly appreciate your input, as it helps us improve our products and services to serve you and our valued customers better. We are thrilled to hear that you had a positive experience with us! Your satisfaction is our top priority, and we are committed to delivering exceptional customer service and exceeding your expectations. We will pass along your kind words to Douglas Ryan, who made your experience memorable. Regards, Michael Hill mhill@benzelbusch.com

June 14, 2023

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Employee Rating

Excellent treatment and attention to details. Very attentive since entrance to the very well kept building. More

by YANETC
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

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