Douglas Ryan was great! My husband and I came in to get more information about the GLC 300. Doug was very knowledgeable and shared an extensive amount information about the vehicle. Doug answered all of our questions and took us out for an amazing test drive. The experience was so great and smooth. I bought the car that very evening!
We bought our car here at Benzel Busch and had the best experience with our salesman Douglas Ryan. His service was first class from the knowledge of the vehicle, financing options, all the way down to helping us with our own insurance issues with our insurance company. He was extremely patient with us while we test drove a few different vehicles and finally found us the perfect certified preowned Mercedes that was right for us. We were not able to drive away with the vehicle that day as it needed a few adjustments to be made but he told us that they would deliver the vehicle to our house. Two days later and through a snow storm he lived up to the promise and he personally delivered the vehicle to our premises. All in all we couldn't be happier that we chose Benzel Busch and are grateful to Douglas for the excellent service!
- john morra
doug was great. he is a real gentleman. He really knows his business and was a great help to decide on the best car for me
"Great experience "
The process was smooth from identifying a car online, scheduling appointment, straight forward finance info and checkout.
In and out with car in 2 hours
"Service was excellent "
I will recommend this dealership . Douglas has time to explained everything to us . Gave us more options to choose from. I’m happy with my purchase
"David Nieves never lets me down. Great guy 👍🏼"
David Nieves and the Benzel Family never let me or my wife down. David truly goes above and beyond to accommodate us at all times. Wish every dealership was like Benzel. See you guys soon. Happy New Years
Other Employees Tagged:
David Nieves (Service Advisor)
"Service of my S550"
Chris Eiseen is simply the best. Very professional and friendly. Excellent service. I was able to drop off my vehicle and get a loaner in less than 15 minutes. My car was ready the very next morning.
Thanks so much for your help in designing my purchase (gift). I’ve enjoyed working for this salesperson in the past and will continue to do so in the future
"Excellent. Doug is the best. "
Quick and courteous service. Doug was extremely knowledgeable and helped me pick out the best vehicle for me. I’m a little surprised that Smart would only sell electric vehicles with such a limited range. This is why I bought a gas model. Smart needs to get their electric range up to 300 miles if anyone is going to take the car seriously.
Salesmen were very friendly and made the car buying experience stress free. Corresponded to questions via text or email promptly. Made purchase very comfortable and smooth, not pushy at all. Would recommend to a friend or family member.