Dr. Joshua Gray

Bought a brand new Jeep Grand Cherokee from dealership that only had 12 miles on it then engine light came on that same day and it felt like it was going to fall apart. I'm stuck with it now and I regret that only had 12 miles on it then engine light came on that same day and it felt like it was going to fall apart. I'm stuck with it now and I regret giving them business. The car kicks, and doesn't seem to drive well at all. They say said it was spark plugs that came loose but something still doesn't feel right Kevin the was very nice and wanted to help. He seems to be a good guy. Stephen the salesman seemed to be inexperienced. More

by logansfitts Verified Customer Verified Customer

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Everyone was great in trying to find me the right vehicle that was right for m that was right for m More

by d.bus.lee20 Verified Customer Verified Customer

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Great customer service. From the team at the dealership and Fair pricing . And communication from Mr.Gray From the team at the dealership and Fair pricing . And communication from Mr.Gray More

by debraw858 Verified Customer Verified Customer

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It's a wonderful place to buy a vehicle and the sales and management team was great to work with. I'll be back for my next one. management team was great to work with. I'll be back for my next one. More

by MFONDREN67 Verified Customer Verified Customer

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Dr. Josh took great care of me. I am very happy and I love my new jeep compass! Josh took great care of me. I am very happy and I love my new jeep compass! More

by Kristenstitzel Verified Customer Verified Customer

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Overall the experience was very poor for such a beautiful and reputable dealership. However, the time taken out of our lives having to bring the Hyundai back repeatedly not fixing a severe vibration through and reputable dealership. However, the time taken out of our lives having to bring the Hyundai back repeatedly not fixing a severe vibration through the service department, myself sitting at the dealership last Friday afternoon as well as all day Saturday, and overall not standing behind the company mission statement, “trustworthy and affordable,” expectations were not met. Micheal Jenkins communicated that the Hyundai was not certified and checked in correctly. We inquired about other used options on your lot in Clanton being led towards new by Micheal. Andre told me everything I wanted to hear from the beginning with the car we wanted in the Hyundai and again on the Jeep, stating that we were receiving a deal off the total for the inconvenience, when in reality we paid full price, having the $1000 I’d already paid through Wells Fargo along with the trade in of the Ford Fusion reapplied to the overall total, and despite having lower payments at 85 months now will have paid more interest in the end @7%. I understand that I am accountable for being sold on all of this, that in regards to the sales they operated in what was in the best interest of the dealership, however my opinion of this experience is unchanged that we were taken advantage of, and the only factor that truly stood out is how honest/empathetic Dr. Josh Gray was in communicating. I do believe the Grand Cherokee is a reliable vehicle which will provide a positive impact on our life, in consideration it’s brand new with no previous drivers. Sincerely, Daniel Beckworth More

by DANIELBECKWORTH Verified Customer Verified Customer

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Do not know who Kevin Woody is. Everything was perfect until they decided to try and calculate taxes in PA! THEY SHOULD HAVE LET ME PAY THEM DIRECTLY! Now that there is a problem Everything was perfect until they decided to try and calculate taxes in PA! THEY SHOULD HAVE LET ME PAY THEM DIRECTLY! Now that there is a problem nobody is available to help! I have called and sent several emails, still NOTHING! More

by DEAN45 Verified Customer Verified Customer

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Fantastic Dealership with outstanding customer service and their attention to detail is second to none and their attention to detail is second to none More

by mark@woodssurfside.com Verified Customer Verified Customer

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Everyone was very friendly and accommodating. This is the second vehicle I’ve purchased rom them. I’ll definitely be back. This is the second vehicle I’ve purchased rom them. I’ll definitely be back. More

by tbennett8 Verified Customer Verified Customer

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Pleasant crew! Smooth delivery of my vehicle. I highly recommend purchasing your next vehicle here. Smooth delivery of my vehicle. I highly recommend purchasing your next vehicle here. More

by tamaiyah05 Verified Customer Verified Customer

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