Dr. Mike Dotson | Page 32

Mike was great about explaining the processing of all the paper work and kept me in loop of what to expect. paper work and kept me in loop of what to expect. More

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Easy to work with and buy from. Happy with our experience and our pretty new car! Mike was helpful, incredibly knowledgeable and informative, and helped us through the purchasing pr Happy with our experience and our pretty new car! Mike was helpful, incredibly knowledgeable and informative, and helped us through the purchasing process. More

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Traded in my Honda and purchased my first Kia (Sportage Hybrid SX-Prestige) yesterday. Thank you, Mike, for being helpful and informative. Thank you, Ruben, for closing us out and making sure we were good Hybrid SX-Prestige) yesterday. Thank you, Mike, for being helpful and informative. Thank you, Ruben, for closing us out and making sure we were good to go. Overall, we had a good experience and would recommend this dealership to anyone interested in Kia. More

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Today my husband and I had a fantastic experience at Gay Family Auto. Mike Dotson was incredibly helpful, knowledgeable, and went above and beyond to ensure we got the perfect car for our needs , making Gay Family Auto. Mike Dotson was incredibly helpful, knowledgeable, and went above and beyond to ensure we got the perfect car for our needs , making a smart purchase. He patiently answered all our questions, explained features clearly, and made the whole process smooth and enjoyable. We highly recommend this dealership and Mike to anyone looking for a new car. We are so happy. Also, Gerardo, the finance guy was excellent too. Thank you guys. More

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Mike wasn’t my sales rep. although went above & beyond to help me! My Kia engine blew up. I had to come to dealership to get an answer after 1 week no one calling me. Mike cal although went above & beyond to help me! My Kia engine blew up. I had to come to dealership to get an answer after 1 week no one calling me. Mike called me more than Tanner & mechanic. Suppose to be free engine. Then they said it needed $4400. Repairs kept saying my car is 10 years old 65k miles. I kept up with oil changes etc. I’ve had other cars that were 100k still ran. Said it was too RUSTED since I live on island. That was bull. I took pictures of my car. Didn’t look like a new engine. Look like dirt was thrown on it. I had to pay 50$ restocking fee. 640$ wrecker fee. Mind you I broke down in Winnie at night. How was I suppose to get my car to y’all. I’m very disappointed in the length my car was kept. I’ve kept every text & call. Poor service. Except Mike He helped me more than he should. Had me a sticker made of my deceased son that was on my car. It was irreplaceable. Mike made it happen. I hope you praise this man. Y’all are luck yo have him. If you want to contact me you’re welcome. I wouldn’t send anyone to your dealership. My mom has purchased 3 cars from Gay Family. Won’t be back. I’ll let people know how horrible your service department is. Thanks for a miserable 3 weeks of stressing More

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Today I had the pleasure of purchasing a car for my wife from Gay Family Auto, Texas, and I cannot recommend them highly enough. Mike Dotson, the salesman who assisted us, was incredibly friendly, respectfu from Gay Family Auto, Texas, and I cannot recommend them highly enough. Mike Dotson, the salesman who assisted us, was incredibly friendly, respectful, eager to help, and extremely knowledgeable in his field. The dealership boasts a gorgeous inventory with impeccably clean cars, making the browsing and buying experience enjoyable and stress-free. If you're in the market for a new vehicle, I highly encourage you to visit Gay Family Auti and ask for Mike. More

by Carlos Flores Verified Customer Verified Customer

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Service was great! I couldn't have done it without the amazing hospitality and communication of Mike Dotson! I couldn't have done it without the amazing hospitality and communication of Mike Dotson! More

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Kind patient understanding very flexible Explained tools of car and all the features! Mike was always in contact to be sure he was there if we had any questions or concerns of car and all the features! Mike was always in contact to be sure he was there if we had any questions or concerns More

by rmedlin13 Verified Customer Verified Customer

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Great experience leasing my EV6. Fair price, no pressure, and thorough explanation of all features." Fair price, no pressure, and thorough explanation of all features." More

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I loved everything about my experience! ! Mike Dotson and Kizito were AMAZING!!! Very informative and nice!! ! Mike Dotson and Kizito were AMAZING!!! Very informative and nice!! More

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