Pat Smith

Pleasant, no pressure, no stress and an overall a nice experience. Very clean and everyone so nice and kind. Thank you! experience. Very clean and everyone so nice and kind. Thank you! More

by Tim and Laurie Kightlinger Verified Customer Verified Customer

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Good dealership to buy a preowned car from. However the service dept didn’t put enough oil in my car. I was told they changed the oil but it was barely touching the dipstick when I got home. However the service dept didn’t put enough oil in my car. I was told they changed the oil but it was barely touching the dipstick when I got home. More

by MWATKINSFD Verified Customer Verified Customer

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Excellent customer service; beautiful facility, friendly staff, and outstanding selection of vehicles. I appreciate Pat Smith's initial efforts to show me a particular vehicle on the lot after closing hour staff, and outstanding selection of vehicles. I appreciate Pat Smith's initial efforts to show me a particular vehicle on the lot after closing hours. More

by fnohr Verified Customer Verified Customer

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Salesman was nice and informative about the car. Dealer add-ons they tacked on at end of sale were high compared to other Kia dealers though. Did not appreciate that surprise or that I was not told Dealer add-ons they tacked on at end of sale were high compared to other Kia dealers though. Did not appreciate that surprise or that I was not told about them till after I agreed to buy the car for the price I was initially told it would cost. Finance person I dealt with got upset I wouldn't buy the highest level maintenance pkg which soured the experience for me after I dealt with the higher dealer add-ons. Not terrible but not great either. I went here because I had a very good experience at Gay GMC in the past. More

by gary75860 Verified Customer Verified Customer

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Friendly and efficient dealership! We had a great experience through the entire process. Great selection and staff! We had a great experience through the entire process. Great selection and staff! More

by JUDWALKER Verified Customer Verified Customer

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Pat Smith was wonderful working with. I appreciate his willingness to work with us and being transparent. I appreciate his willingness to work with us and being transparent. More

by ford.rp Verified Customer Verified Customer

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My wife and daughter bought my daughters first car from Gay Family Kia. My daughter had an excellent experience and they found her a car that fit what she wanted and my budget. I was able to take care of Gay Family Kia. My daughter had an excellent experience and they found her a car that fit what she wanted and my budget. I was able to take care of everything without even having to be there. We will definitely be back! More

by MGIBSON76 Verified Customer Verified Customer

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The dealership has been great, from sales to service, my car has had great care! car has had great care! More

by RCGALL42 Verified Customer Verified Customer

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He explained everything that was repaired on my car clearly and thoroughly. He was very communicative throughout the entire process and kept me informed every step of the way. I felt confident that my clearly and thoroughly. He was very communicative throughout the entire process and kept me informed every step of the way. I felt confident that my car was in good hands, and I definitely feel comfortable returning in the future for any maintenance or repairs. Thank you for the excellent service! More

by NELAINAWHITE18 Verified Customer Verified Customer

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Very professional and worked through negotiations to get me and my family a good deal. me and my family a good deal. More

by Clp769477586 Verified Customer Verified Customer

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