Drew Faithfull

South Shore Nissan responded

Thank you for sharing your experience. We’re sorry to hear that your visit did not meet your expectations, especially while you were waiting with your baby. We take concerns regarding our inspections very seriously. Our goal is always to provide a thorough and accurate assessment of every vehicle, and we understand your concern about the items your mechanic identified after your visit. We would appreciate the opportunity to review what was documented during your inspection and better understand what happened. Regarding the brake recommendation, we’d also like to take a closer look at the findings and measurements that led to that recommendation. Please contact our service team or management directly so we can review your visit and address your concerns. We appreciate you bringing this to our attention and giving us the opportunity to improve.

South Shore Nissan responded

Thank you for your kind review! We’re happy to hear you received quick and courteous service. We truly appreciate your business and look forward to seeing you again in the near future. Thank you for choosing us!

South Shore Nissan responded

Thank you for the great review! We’re glad we could get your recall repair and inspection completed efficiently and have your vehicle ready in just a few hours. We appreciate you choosing South Shore Nissan and look forward to serving you again!

South Shore Nissan responded

Knowing the service on your Nissan Rogue started and finished on time is rewarding for our team. Your compliments about our courteous staff mean a lot to us.

South Shore Nissan responded

Thank you for your kind review! We're so glad to hear that everything was completed quickly, your coupon was honored, and that our team took the time to clearly explain the charges. We believe it's important that every customer feels informed and confident about their service. We appreciate your feedback and look forward to seeing you again!

South Shore Nissan responded

Thank you for the fantastic review! We love the "easy peasy lemon squeezy" description—it’s exactly the kind of experience we strive to provide. We're so glad to hear you were happy with our service and that everything went smoothly. We truly appreciate your support and look forward to helping you again whenever you need us!

South Shore Nissan responded

It’s great to know you recommended our service team. Our staff worked to create a welcoming atmosphere and handled your Nissan Rogue promptly and professionally. We’re glad the service was finished on schedule and that you’re satisfied.

South Shore Nissan responded

Thank you for sharing your feedback! We're glad to hear our team made the repair process as smooth as possible, from getting you into a rental quickly to completing the starter repair and making checkout fast and easy. We understand how frustrating it can be to experience an unexpected issue, especially with a leased vehicle. We appreciate your patience and are happy we could get you back on the road. Thank you for choosing us, and we look forward to assisting you again whenever you need us.

South Shore Nissan responded

Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with our team. Providing friendly, attentive service and keeping our customers informed every step of the way are priorities for us, so it's great to know we met your expectations. We truly appreciate your kind words and look forward to taking care of you and your vehicle again in the future!

South Shore Nissan responded

Thank you for taking the time to share your experience! We're delighted to hear that you enjoyed our fast service, clean waiting area, and even the coffee. We're also glad our coupons helped you save some money. We appreciate your support and look forward to serving you again on your next visit!