Everybody there was very knowledgeable and very friendly.
They worked hard to put me in my car and lower payments from my previous car. I was very happy with the outcome and will definitely be back.
They worked hard to put me in my car and lower payments from my previous car. I was very happy with the outcome and will definitely be back.
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by JOSIE2263
Verified Customer
Verified Customer
Apr 24, 2024 -
Maus Nissan responded
JOSIE2263 we strive for five stars and glad to see we were able to show you we care! Let us know when you need us again!
You guys set the bar with their service, relations, and
personnel. Never feel pressured during any of my visits and feel I am taking care of fully.
personnel. Never feel pressured during any of my visits and feel I am taking care of fully.
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by Jwillits84
Verified Customer
Verified Customer
Apr 29, 2024 -
Maus Nissan responded
Jwillits84 💕! We love our customers, at Maus Nissan, and we are glad that it shows! Please let us know when you need us again! Thanks for your support, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138
Maus has been a great dealership we have purchased our
4th vehicle with Maus. I like the how they take care of their customers. I would recommend my family and friends.
4th vehicle with Maus. I like the how they take care of their customers. I would recommend my family and friends.
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by FLORADONGVORT
Verified Customer
Verified Customer
Other Employees Tagged:
John Thorne
, Nick Bentley, JD Castle, Joey Gidaro
Aug 18, 2021 -
Maus Nissan responded
Thank you for choosing Maus Nissan, FOUR times for the purchase of your vehicles! We are honored to have earned your trust, and we humbly thank you for your kind words. We are overjoyed that you are so happy, and we look forward to serving you, your friends and family, for years to come! Thank you for being such an important part of our Maus Family, and have a very blessed day!
- Paul DaRocha, Loyalty Manager, 727-99-MAUS (6287) ext. 1138
Our recent vehicle purchase from Maus Nissan NPR was a
great experience. As a then current owner of a 2017 Pathfinder and Maus customer, I was already familiar and happy with my vehicle and dealer relatio
great experience. As a then current owner of a 2017 Pathfinder and Maus customer, I was already familiar and happy with my vehicle and dealer relationship. The experience of this new vehicle purchase, and initial quality of the vehicle, has solidified that feeling and relationship. Our salesperson Matt Boylan, and his manager Jaryd Gerhart, were very professional and a pleasure to deal with. I have purchased many vehicles in my time, and generally when you walk into a dealer the look, feel and attention from sales folks can be overwhelming and very pressured. This was not the case at Maus. The look and feel of the facility was welcoming and comfortable. The sales folks and other employees, were extremely helpful and professional, but never pushy or made it feel like they were rushing you. The closing process was relatively quick (for buying a car), and even my young teenager commented that it was a nice environment and didn’t feel too worn down over all the waiting. The great snacks and drinks definitely helped get through that, along with the ability to keep her phone charged (they even offered us a charger to use). Since we purchased the vehicle, I have had to come back a couple times for some accessory and additional extended warranty purchases and was very pleased to have employees recognize me quickly. Even the reception area greeter remembered me when I walked in, which was very unexpected, but no less appreciated. Will definitely be back to see them when it is time to trade in our family truck.
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by C Martin
Other Employees Tagged:
Jaryd Gerhart
, Katrina Atkinson, Nick Bentley, Matt Boylan, Alanna Lee
Aug 18, 2021 -
Maus Nissan responded
Congratulations on the purchase of your brand 2021 Platinum Armada from Maus Nissan, Mr. Martin! We appreciate your continued trust, and we thank you for taking the time to share you experience. Matt and Jaryd both do a phenomenal job taking care of our guests- thank you for recognizing them! We are simply overjoyed that you are so happy, and we look forward to serving you and your family for years to come! Please let us know if there is ever anything we can do for you- and we'll be ready when you look to trade in your truck! Thank you for being a part of our Maus Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138
Was told I could get a deal on a new car by salesman but
was too expensive. Had to settle for less than I wanted
was too expensive. Had to settle for less than I wanted
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by Eldonhardwick
Verified Customer
Verified Customer
Aug 05, 2021 -
Maus Nissan responded
Congratulations on the purchase of your new Certified Pre-owned Murano from Maus Nissan, Eldon! You may not have been the first owner, but your only one year old vehicle comes with Nissans' Certified 7 year- 100,000 mile warranty- that's better than factory new! And with our exclusive lifetime MausCare benefits, we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138
Went in for a oil change and ended up needing much more
work, but Katrina was awesome and took her time explaining everything in detail so I could understand and kept me updated while I was at work since I
work, but Katrina was awesome and took her time explaining everything in detail so I could understand and kept me updated while I was at work since I dropped my car off for service
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by amuckle1987
Verified Customer
Verified Customer
Aug 04, 2021 -
Maus Nissan responded
Thank you for visiting our Service Department at Maus Nissan, ! We appreciate your trust, and we thank you for taking the time to leave us a review. Needing more work is never a great feeling, but we are thankful that Katrina does such an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy with your experiences here, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138
Got ripped off! Sold us a used car for more than a what
new one costs without even showing us a new one or giving us that option! Not happy!!!
new one costs without even showing us a new one or giving us that option! Not happy!!!
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by enhanced2000
Verified Customer
Verified Customer
Other Employees Tagged:
Aldo Rrethatakaj
Jul 21, 2021 -
Maus Nissan responded
enhanced2000, we can see that you are upset, and apologize if you've had a bad experience. We would like to have a Manager reach out and see if there is anything we can do to make things right; however, there is not enough contact information in your post to be able to reach out. Please call me directly, and I will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day.
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138
I always buy my car is there for a reason the service the
people the satisfaction. Always matching me to the right car I've always been satisfied
people the satisfaction. Always matching me to the right car I've always been satisfied
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by wcameron217
Verified Customer
Verified Customer
Other Employees Tagged:
Lance Johnson
, Sean Ginley, Carrie Poulsen, Aldo Rrethatakaj
Jul 17, 2021 -
Maus Nissan responded
Thank you for visiting us at Maus Nissan, wcameron217! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We are overjoyed that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138
I was charged 20,000 for a car that was ticked with a
13,000 price tag. I was lied to, so I didn't check the paperwork. My fault. My son really likes the car, so we are keeping it. But I will not ever re
13,000 price tag. I was lied to, so I didn't check the paperwork. My fault. My son really likes the car, so we are keeping it. But I will not ever recommend this dealership to anyone.
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by knnethcoffman28
Verified Customer
Verified Customer
Other Employees Tagged:
Patrick Hennagir, Drew
Jul 12, 2021 -
Maus Nissan responded
Mr. Coffman, we can see that you are upset, and apologize if you feel as though you've had a bad experience. We will have a manager reach out to you as soon as possible to see what can be done to help. I took a look at your deal, and it looks like the price of the car, plus tax, tag, and fee, all add up to exactly what was originally discussed. The difference appears to be in the extended service contracts/policies that were elected in Finance. If you have any additional questions, please do not hesitate to contact me directly, and I will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day.
- Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138
Great service, I appreciate them always trying to better
accommodate me
accommodate me
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by sonia.aguilar
Verified Customer
Verified Customer
Other Employees Tagged:
Jessica Lambert, Alanna Lee, Tiffany Norori
Jul 02, 2021 -
Maus Nissan responded
Thank you for visiting us at Maus Nissan, Sonia! We appreciate your trust, and thank you for the 5-Stars! Please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day!
- Paul DaRocha, Loyalty Manager