Drew Ruggiano
Drew Ruggiano at Maus Nissan
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Drew Ruggiano | Page 2

Sales Manager

Maus Nissan

3939 US Highway 19
New Port Richey, FL 34652

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4.7
94 Reviews

Languages Spoken

English English

4.7

94 Reviews

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94 Reviews of Drew Ruggiano

April 19, 2024

Dealership Rating
Employee Rating

Everybody there was very knowledgeable and very friendly. They worked hard to put me in my car and lower payments from my previous car. I was very happy with the outcome and will definitely be back. More

by JOSIE2263
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaryd Gerhart, Linda Vulcanoff , Korbe dicecco

Apr 24, 2024

Maus Nissan responded

JOSIE2263 we strive for five stars and glad to see we were able to show you we care! Let us know when you need us again!

April 18, 2024

Dealership Rating
Employee Rating

You guys set the bar with their service, relations, and personnel. Never feel pressured during any of my visits and feel I am taking care of fully. More

by Jwillits84
Recommend Dealer
Yes

Other Employees Tagged: Nick Chabator, Sal Iacono , Joseph Girado

Apr 29, 2024

Maus Nissan responded

Jwillits84 💕! We love our customers, at Maus Nissan, and we are glad that it shows! Please let us know when you need us again! Thanks for your support, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

August 16, 2021

Dealership Rating
Employee Rating

Maus has been a great dealership we have purchased our 4th vehicle with Maus. I like the how they take care of their customers. I would recommend my family and friends. More

by FLORADONGVORT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Thorne , Nick Bentley, JD Castle, Joey Gidaro

Aug 18, 2021

Maus Nissan responded

Thank you for choosing Maus Nissan, FOUR times for the purchase of your vehicles! We are honored to have earned your trust, and we humbly thank you for your kind words. We are overjoyed that you are so happy, and we look forward to serving you, your friends and family, for years to come! Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-99-MAUS (6287) ext. 1138

August 14, 2021

Dealership Rating
Employee Rating

Our recent vehicle purchase from Maus Nissan NPR was a great experience. As a then current owner of a 2017 Pathfinder and Maus customer, I was already familiar and happy with my vehicle and dealer relatio More

by C Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaryd Gerhart , Katrina Atkinson, Nick Bentley, Matt Boylan, Alanna Lee

Aug 18, 2021

Maus Nissan responded

Congratulations on the purchase of your brand 2021 Platinum Armada from Maus Nissan, Mr. Martin! We appreciate your continued trust, and we thank you for taking the time to share you experience. Matt and Jaryd both do a phenomenal job taking care of our guests- thank you for recognizing them! We are simply overjoyed that you are so happy, and we look forward to serving you and your family for years to come! Please let us know if there is ever anything we can do for you- and we'll be ready when you look to trade in your truck! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 04, 2021

Dealership Rating
Employee Rating

Was told I could get a deal on a new car by salesman but was too expensive. Had to settle for less than I wanted More

by Eldonhardwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Thorne, Nick Chabator

Aug 05, 2021

Maus Nissan responded

Congratulations on the purchase of your new Certified Pre-owned Murano from Maus Nissan, Eldon! You may not have been the first owner, but your only one year old vehicle comes with Nissans' Certified 7 year- 100,000 mile warranty- that's better than factory new! And with our exclusive lifetime MausCare benefits, we look forward to serving you for years to come! Please let us know if there is ever anything we can do for you. Thank you for being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

August 03, 2021

Dealership Rating
Employee Rating

Went in for a oil change and ended up needing much more work, but Katrina was awesome and took her time explaining everything in detail so I could understand and kept me updated while I was at work since I More

by amuckle1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson , Katrina Atkinson

Aug 04, 2021

Maus Nissan responded

Thank you for visiting our Service Department at Maus Nissan, ! We appreciate your trust, and we thank you for taking the time to leave us a review. Needing more work is never a great feeling, but we are thankful that Katrina does such an amazing job taking care of our guests- thanks for recognizing her! We are very pleased that you are so happy with your experiences here, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thank you for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

July 19, 2021

Dealership Rating

Got ripped off! Sold us a used car for more than a what new one costs without even showing us a new one or giving us that option! Not happy!!! More

by enhanced2000
Price
Recommend Dealer
No

Other Employees Tagged: Aldo Rrethatakaj

Jul 21, 2021

Maus Nissan responded

enhanced2000, we can see that you are upset, and apologize if you've had a bad experience. We would like to have a Manager reach out and see if there is anything we can do to make things right; however, there is not enough contact information in your post to be able to reach out. Please call me directly, and I will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

July 16, 2021

Dealership Rating
Employee Rating

I always buy my car is there for a reason the service the people the satisfaction. Always matching me to the right car I've always been satisfied More

by wcameron217
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Johnson , Sean Ginley, Carrie Poulsen, Aldo Rrethatakaj

Jul 17, 2021

Maus Nissan responded

Thank you for visiting us at Maus Nissan, wcameron217! We appreciate your continued trust, and we thank you for taking the time to leave us a review. We are overjoyed that you are so happy, and we look forward to serving you for years to come. Please let us know if there is ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

July 12, 2021

Dealership Rating

I was charged 20,000 for a car that was ticked with a 13,000 price tag. I was lied to, so I didn't check the paperwork. My fault. My son really likes the car, so we are keeping it. But I will not ever re More

by knnethcoffman28
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Patrick Hennagir, Drew

Jul 12, 2021

Maus Nissan responded

Mr. Coffman, we can see that you are upset, and apologize if you feel as though you've had a bad experience. We will have a manager reach out to you as soon as possible to see what can be done to help. I took a look at your deal, and it looks like the price of the car, plus tax, tag, and fee, all add up to exactly what was originally discussed. The difference appears to be in the extended service contracts/policies that were elected in Finance. If you have any additional questions, please do not hesitate to contact me directly, and I will be happy to help address your concerns. Thank you for bringing this to our attention, and have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) ext. 1138

June 28, 2021

Dealership Rating
Employee Rating

Great service, I appreciate them always trying to better accommodate me More

by sonia.aguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Lambert, Alanna Lee, Tiffany Norori

Jul 02, 2021

Maus Nissan responded

Thank you for visiting us at Maus Nissan, Sonia! We appreciate your trust, and thank you for the 5-Stars! Please let us know if there is ever anything we can do for you. Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

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