Drew Ruggiano | Page 3

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2025 Nissan Kicks from us at Maus Nissan, Carolyn! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us this review. Casey always does an amazing job taking care of our guests - thanks for recognizing her ! We are thrilled that you are so happy, and we look forward to serving you for years to come; so, please let us know if there's anything we can do for you. Welcome to our Maus Family, have a blessed day, and have a very Merry Christmas! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2025 Rogue from us at Maus Nissan, Ms. Wildner! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us this review. Demetri and Antonio are both fantastic - thanks for recognizing them! We are overjoyed that you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2025 Altima from us at Maus Nissan, Karth family! We appreciate your continued trust, and we thank you for taking the time to share your experience. We feel terrible that our Detail vendor did not do a good job cleaning up your new car. We will reach out to you right away, but please know that we certainly would love the chance to make it right, and properly clean your new vehicle! If you have any other questions, do not hesitate to contact me directly, and I will be happy to help. We look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Thank you for being a part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2025 Frontier from us at Maus Nissan, Michael! We appreciate your continued trust, and we thank you for taking the time to leave us this review. All our staff are dedicated to providing each guest with a truly exceptional experience, and treating you like family! We are overjoyed that you are so happy with your new truck, and our service, and we look forward to serving you for life - so let us know if there's ever anything we can do for you! Thank you for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new Ariya from us at Maus Nissan, Joelle! We deeply appreciate your continued trust, and thank you for your taking the time to leave us a review. We are overjoyed that you are so happy, and look forward to serving you for life - so please let us know if there's ever anything we can do for you! Thanks for being such an important part of our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations Donna, on the purchase of your new Sentra from us at Maus Nissan! We appreciate the opportunity to earn your trust, and we thank you for taking the time to leave us a review. Nick C always does a phenomenal job taking care of our guests - thanks for recognizing him! We are thrilled t hat you are so happy, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you! Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your new Rogue from us at Maus Nissan, Cassandra! We appreciate the opportunity to earn your trust, and we thank you for kind words and recommendation! KP always does a phenomenal job taking care of our guests - thanks for recognizing him! We are thrilled that you are so happy, and we look forward to serving you for years to come - so let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Congratulations on the purchase of your brand new 2025 Kicks from us at Maus Nissan, Mr. Pete! We appreciate the opportunity to earn your trust, and we thank you for your kind words and 5-stars! Jaryd does a phenomenal job taking care of our guests - thanks for recognizing him! We are thrilled that you are so happy with your experience, and we look forward to serving you for years to come - so please let us know if there's ever anything we can do for you. Welcome to our Maus Family, and have a very blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

Alec, we can see that you were upset, and apologize for your frustrations. And we agree with you - the detail was terrible, and no one double-checked it before delivering it to your door. That is why we profusely apologized, and offered to get it re-detailed for you, re-gassed up, and nearly anythin g else to help make it right. All people involved were addressed, internally. There was no gaslighting intended; however, just the sales person not wanting to lose your business over a detail mistake that was fixable. Again we apologize for what happened, and especially for your wasted time. If you have any other questions, don't hesitate to ask, and we'll be happy to help. Have a blessed day. - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138

Maus Nissan of New Port Richey responded

At Maus Nissan, we love our customers, and we're glad that it show! We appreciate your continued trust, and thank you for your kind words. We're overjoyed that you are so happy, and look forward to serving you for years to come - so let us know if there's ever anything we can do for you! Thanks for being a part of our Maus Family, and have a blessed day! - Paul DaRocha, Loyalty Manager, 727-999-MAUS (6287) x. 1138