Dru Brahmbhatt | Page 2

I don't the person name from the service department. He was arguing with me about my car. Told me to get the xxxx on and take my car somewhere else. Bad business. I will never come back. The manager apolo was arguing with me about my car. Told me to get the xxxx on and take my car somewhere else. Bad business. I will never come back. The manager apologized but nothing will ever come back there. Bad service. More

by JAMALLINTRO1 Verified Customer Verified Customer

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Very nice personality of the people in the service department. Aways very nice and helpful.would also extend kudos to the Sales team I especially like Alissa,Mr.Brahmbhatt and Jason in the Service Dep department. Aways very nice and helpful.would also extend kudos to the Sales team I especially like Alissa,Mr.Brahmbhatt and Jason in the Service Department. More

by DEMC592 Verified Customer Verified Customer

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Sales/Service reps very professional & knowledgeable. My experience has been they care about the customer. Shelby played a big part in my purchase of G experience has been they care about the customer. Shelby played a big part in my purchase of G More

by JORATORIO Verified Customer Verified Customer

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Buying this vehicle from 1300 miles away with the help from Geoff, Dru and Alissa was awesome. Alissa did the best work! Geoff dropped the ball after I said “ we will take it,” the Document fee was the so from Geoff, Dru and Alissa was awesome. Alissa did the best work! Geoff dropped the ball after I said “ we will take it,” the Document fee was the sour note. Alissa knows how to reassure and give confidence to the process, she is very good. The main thing is that the vehicle is everything Geoff described it to be and we are very happy with the purchase. Thank you all! Neil More

by aviationenhancements Verified Customer Verified Customer

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Could not ask for Better service. The GM is the best and took great care of us proving a differentiated experience. I would recommend this dealership to anyone took great care of us proving a differentiated experience. I would recommend this dealership to anyone More

by LLIBRANDI Verified Customer Verified Customer

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Shelby!! If your going to Mercedes Wilmington in a Mustang; Shelby taking you out of it!! Fantastic experience. I recently purchased my new vehicle at Mercedes Benz of Wilmington. I went into the deal Mustang; Shelby taking you out of it!! Fantastic experience. I recently purchased my new vehicle at Mercedes Benz of Wilmington. I went into the dealership not really knowing what I wanted and was greeted by Shelby who was very nice and informative. She knows her cars! I test drove 2 non Mercedes vehicles from their pre owned selection and they were very nice but not for me. She took me around the lot and was showing me similar Mercedes SUVs in the same price range. I saw one I really liked and after a short test drive and some paperwork; that went very smoothly I drove home in a very nice GLE 350. I would recommend Shelby if you’d like to have a smooth and seamless transaction. 10/10. Thank you! More

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I have been buying cars from Mercedes Benz of wilmington for 15 years now. I recommend it to all my friends. Management sales and service are outstanding for 15 years now. I recommend it to all my friends. Management sales and service are outstanding More

by JRAMSEY966 Verified Customer Verified Customer

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It was a great experience until the shocking $895 doc fee. Compare your fees to the rest of the country. That felt like gouging us. fee. Compare your fees to the rest of the country. That felt like gouging us. More

by aviationenhancements Verified Customer Verified Customer

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Excellent service no hassle. Shelby never disappoints. She is honest, listens and gives you her full attention. She is enthusiastic and a joy to work with. She is honest, listens and gives you her full attention. She is enthusiastic and a joy to work with. More

by CMTBOHN Verified Customer Verified Customer

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Our family purchased 2 vehicles (gls 450 and E 350)in the last year from this dealership. They were prompt and professional. The best prices in the country! I referred them to a friend who is thrilled with h last year from this dealership. They were prompt and professional. The best prices in the country! I referred them to a friend who is thrilled with his new car. All three purchases are out of state and they made the process Seamless. Thank you Mr. Dru. More

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