Duncan McPhail
Duncan McPhail at Crest Volvo Cars

Duncan McPhail | Page 9

General Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
122 Reviews

Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.

Dealership Experience

27 yrs, 11 mos

Industry Experience

30 yrs, 3 mos

Languages Spoken

English English

5.0

122 Reviews

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122 Reviews of Duncan McPhail

June 04, 2019

Dealership Rating
Employee Rating

Bought my brand new Volvo with this dealership and had a very good experience. Got the best price possible for my vehicle. GM personally made sure that all the discounts were More

by Poo89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aldo Perez

Jul 18, 2019

Crest Volvo Cars responded

At Crest Volvo Cars, our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 10, 2019

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Always a Pleasure to do business with..... I have just purchased my 3rd Volvo from Barry Pinlac. Obviously I've come back because the overall experience I received is top rate. From the actual More

by Sumsinguluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac , Scott Traylor, Lyn Ford

May 07, 2019

Dealership Rating

New Volvo x2 We had a great experience with the crest team. Mark in sales knows his product. He did the needs analysis and then took us to the right product. J More

by HKs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Ferguson, Justin Wilcher

April 30, 2019

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Great customer service I bought 4 Volvos, 2 in 2019 from Crest because of honest and great attitude personnel such as Duncan McPhil, Renato Bonilla-Montes, Max Chaplin, Scot More

by Wmk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez , Scott Traylor, Chris Freeze and Renato Bonilla-Montes

April 07, 2019

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Billy made buying our 1st Volvo awesome Just bought my wife her first Volvo XC60 and Billy made it one of the easiest car buying experiences we’ve ever had. Crest is a cut above the rest! T More

by SladeTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Delgado, Max Millender

April 04, 2019

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Customer Service with a spirit of excellence! Efficient Pre-Approval process, welcoming atmosphere and attention to the customer's desire. Great selection of inventory. I appreciate the efficien More

by Missionary Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez , Selwyn Harris, Scott Traylor

March 29, 2019

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Employee Rating

Change is a big deal! Thanks for understanding that change is a big deal. I left the comfort of my minivan behind and am looking forward to the luxurious safety of the xc90 More

by Char
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez , Billy Delgado, Jeremy Hernandez

March 27, 2019

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Employee Rating

Smooth Sailin' Everything was super smooth, from walking in, to the sale, to finance, to delivery. Will definitely return in the future for another purchase. Thanks More

by TripleB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Delgado, Jeremy Hernandez

March 19, 2019

Dealership Rating
Employee Rating

From the moment I called Crest...Simple, Easy, honest! Wow. What a difference! From the moment I first made a phone call - the professionalism and how I was treated with the upmost respect Before ever st More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Jorge Ramirez , Justin

February 22, 2019

Dealership Rating
Employee Rating

Good buying experience with acceptable pricing Barry was very responsive to my online info request as well as my next day visit. The dealership GM was personally involved in the deal and the financ More

by Gord
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Jorge Ramirez

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