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Duncan McPhail
124 Reviews
Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.
Read moreDealership Experience
28 yrs
Industry Experience
30 yrs, 4 mos
Languages Spoken
English
124 Reviews
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124 Reviews of Duncan McPhail
June 24, 2019
Great to Work With! The staff was very friendly and accommodating despite a lengthier process than expected. They addressed all questions I had and were very helpful. We The staff was very friendly and accommodating despite a lengthier process than expected. They addressed all questions I had and were very helpful. We were very pleased with our experience! More
by Jordan
Other Employees Tagged: Billy Delgado, Jeremy Hernandez
June 18, 2019
Great experience Barry is the best to work with! He was helpful, upfront and fair dealing throughout our process and got us to the finish line with a car we love. Barry is the best to work with! He was helpful, upfront and fair dealing throughout our process and got us to the finish line with a car we love. More
by Fshulkin
Other Employees Tagged: Barry Pinlac , Jeremy Hernandez
June 04, 2019
Bought my brand new Volvo with this dealership and had a very good experience. Got the best price possible for my vehicle. GM personally made sure that all the discounts were with this dealership and had a very good experience. Got the best price possible for my vehicle. GM personally made sure that all the discounts were added to get the best price. The sales person Aldo took time out to explain all the features of the car. Highly recommend this place! More
by Poo89
Other Employees Tagged: Aldo Perez
May 10, 2019
Always a Pleasure to do business with..... I have just purchased my 3rd Volvo from Barry Pinlac. Obviously I've come back because the overall experience I received is top rate. From the actual I have just purchased my 3rd Volvo from Barry Pinlac. Obviously I've come back because the overall experience I received is top rate. From the actual deal to the service given after the sale the experience is top rate. More
by Sumsinguluv
Other Employees Tagged: Barry Pinlac , Scott Traylor, Lyn Ford
May 07, 2019
New Volvo x2 We had a great experience with the crest team. Mark in sales knows his product. He did the needs analysis and then took us to the right product. J We had a great experience with the crest team. Mark in sales knows his product. He did the needs analysis and then took us to the right product. Justin worked on getting our deal close and Duncan brought it to the finish line. Great experience all around. More
by HKs
Other Employees Tagged: Mark Ferguson, Justin Wilcher
April 30, 2019
Great customer service I bought 4 Volvos, 2 in 2019 from Crest because of honest and great attitude personnel such as Duncan McPhil, Renato Bonilla-Montes, Max Chaplin, Scot I bought 4 Volvos, 2 in 2019 from Crest because of honest and great attitude personnel such as Duncan McPhil, Renato Bonilla-Montes, Max Chaplin, Scott Traylor, John Moreno and Billy Delgado in sales and reliable service manager, Chris Freeze in Service. I hope Crest Volvo continue making sure a great customer experience. It will goes a long way. More
by Wmk
Other Employees Tagged: Jorge Ramirez , Scott Traylor, Chris Freeze and Renato Bonilla-Montes
April 07, 2019
Billy made buying our 1st Volvo awesome Just bought my wife her first Volvo XC60 and Billy made it one of the easiest car buying experiences we’ve ever had. Crest is a cut above the rest! T Just bought my wife her first Volvo XC60 and Billy made it one of the easiest car buying experiences we’ve ever had. Crest is a cut above the rest! Thank you Billy and Duncan. More
by SladeTX
Other Employees Tagged: Billy Delgado, Max Millender
April 04, 2019
Customer Service with a spirit of excellence! Efficient Pre-Approval process, welcoming atmosphere and attention to the customer's desire. Great selection of inventory. I appreciate the efficien Efficient Pre-Approval process, welcoming atmosphere and attention to the customer's desire. Great selection of inventory. I appreciate the efficiency and professionalism of the team. More
by Missionary Cindy
Other Employees Tagged: Jorge Ramirez , Selwyn Harris, Scott Traylor
March 29, 2019
Change is a big deal! Thanks for understanding that change is a big deal. I left the comfort of my minivan behind and am looking forward to the luxurious safety of the xc90 Thanks for understanding that change is a big deal. I left the comfort of my minivan behind and am looking forward to the luxurious safety of the xc90. More
by Char
Other Employees Tagged: Jorge Ramirez , Billy Delgado, Jeremy Hernandez
March 27, 2019
Smooth Sailin' Everything was super smooth, from walking in, to the sale, to finance, to delivery. Will definitely return in the future for another purchase. Thanks Everything was super smooth, from walking in, to the sale, to finance, to delivery. Will definitely return in the future for another purchase. Thanks again. More
by TripleB
Other Employees Tagged: Billy Delgado, Jeremy Hernandez
