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Duncan McPhail
122 Reviews
Worked with Crest Auto Group since 1998. Originally from Canada, but have lived in Dallas for the past 25 years. Married for 25 years with a lovely daughter, Madolyn. Crest is a great place to buy a car. Seamless and transparent.
Read moreDealership Experience
27 yrs, 11 mos
Industry Experience
30 yrs, 3 mos
Languages Spoken
English
122 Reviews
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122 Reviews of Duncan McPhail
February 21, 2019
Crest is the best I found this great car online and was driving it four days later. Billy Delgado is the best!!! He even helps you with questions after the sale. Al I found this great car online and was driving it four days later. Billy Delgado is the best!!! He even helps you with questions after the sale. Always very pleasant and did whatever he could do to make sure I had the best deal possible on my car. I would recommend Crest to anyone and I will be back!!! More
by Joanna
Other Employees Tagged: Jorge Ramirez , Billy Delgado
January 29, 2019
XC90 lease Everyone at Crest was very easy to work with and it was easy to get through the paperwork. Billy and Jeremy did a great job. Everyone at Crest was very easy to work with and it was easy to get through the paperwork. Billy and Jeremy did a great job. More
by Ajacobs
Other Employees Tagged: Billy Delgado, Jeremy Hernandez
January 28, 2019
Fair and Straightforward Barry treated me with respect and negotiated a fair deal without any drama or game playing. Experience with Finance and Management was equally impres Barry treated me with respect and negotiated a fair deal without any drama or game playing. Experience with Finance and Management was equally impressive. Low pressure and professional. More
by Jagman2017
Other Employees Tagged: Barry Pinlac , Jeremy Hernandez
January 02, 2019
Wonderful Experience Barry was extremely professional as well as treating us like family. He was able to work an offer on a new car for us that met and exceeded our expect Barry was extremely professional as well as treating us like family. He was able to work an offer on a new car for us that met and exceeded our expectations! We did not feel pressured or rushed and appreciated all the time he spent with us. More
by Maggie
Other Employees Tagged: Barry Pinlac, Jorge Ramirez
November 06, 2018
New lease car We had a very good experience with Crest Volvo. Duncan McPhail has listened to our past issues and corrected all our concerns. We just lease our 4t We had a very good experience with Crest Volvo. Duncan McPhail has listened to our past issues and corrected all our concerns. We just lease our 4th vehicle from this dealerships and this was by far our best experience. Whitney Chase has taught us more about our new car than we have ever known in the past. She is top notch. More
by Rummy
Other Employees Tagged: Jorge Ramirez , Whitney Chase (Fritzke)
October 22, 2018
Honest Bought new Volvo and recently a used Mercedes from Crest Volvo. For the used car, they made a deal predictable from Kelly blue book and added new tir Bought new Volvo and recently a used Mercedes from Crest Volvo. For the used car, they made a deal predictable from Kelly blue book and added new tires. Great experience. More
by Ralph123
Other Employees Tagged: Jorge Ramirez , Billy Delgado, Mark Ferguson
October 15, 2018
Excellency!! At its finest I met with Mr Blackshir, I had no real intention of purchasing a new vehicle so you can only imagine MY surprise when I found something that I liked a I met with Mr Blackshir, I had no real intention of purchasing a new vehicle so you can only imagine MY surprise when I found something that I liked and proceeded. I have purchased here before and I am pleased that the service is consistently OUTSTANDING, Excellent and Mr Blackshir was a wonderful representative for Crest Volvo. Honestly everyone that I encountered was friendly and accommodating More
by Ms KaeKae
Other Employees Tagged: Davius Blackshire, Jeremy Hernandez
October 12, 2018
Crooks These people engage in deceptive trade practices. Currently being towed to Autobahn Volvo by Volvo Corporate for warranty work they were trying to mak These people engage in deceptive trade practices. Currently being towed to Autobahn Volvo by Volvo Corporate for warranty work they were trying to make me pay for out of pocket. The service director Jeremi Chapman fabricated things in my Volvo Case. Made countless threats. Please avoid. This business has no integrity, and I will be filing a deceptive trade practice complaint against Jeremi Chapman and Crest Volvo with the Texas Attorney General. More
by jwill
Other Employees Tagged: Jeremi Chapman , Jordan Farmer
October 10, 2018
Excellent Service and Care Simply put, Crest Volvo and quite frankly all of the Crest dealerships are second to none. From the purchase to service they leave no stone unturned Simply put, Crest Volvo and quite frankly all of the Crest dealerships are second to none. From the purchase to service they leave no stone unturned. More
by Art Sellinger
Other Employees Tagged: Jeremi Chapman
October 08, 2018
Excellent Sales and Service I love my XC40 and I love Crest Volvo. From sales to service this dealership bends over backwards to accommodate. My service rep Chris Freeze did just I love my XC40 and I love Crest Volvo. From sales to service this dealership bends over backwards to accommodate. My service rep Chris Freeze did just that today. More
by Dinah123
Other Employees Tagged: Douglas Aaron
