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Durran Starks
Durran Starks at Big Star Hyundai

Durran Starks

Finance Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.9
42 Reviews
4.9

42 Reviews

Write a Review

42 Reviews of Durran Starks

January 16, 2026

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Employee Rating

Nick Ram and this dealership was awesome! Friendly, fast and easy! Great atmosphere and everyone was very nice! More

by odom_heather19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Ram

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Jan 16, 2026

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

December 30, 2025

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Employee Rating

Willing to make a deal and open to hear what it is that you want More

by cajones39569
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deshawn davis

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Dec 31, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 02, 2025

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They worked hard to make my deal new car become a reality. It took awhile. More

by MELISSASULLINGER
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nina Lee

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Dec 04, 2025

Big Star Hyundai responded

Thank you so much for your kind words. We truly appreciate you taking the time to share positive experience and will remind the team to continue to strive to keep the process as short as possible. We strive to provide excellent service, and your feedback is invaluable.

November 22, 2025

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This is my second car purchase from this dealership and from Arin. I highly recommend using them. More

by LINZYN79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson

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Nov 24, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

November 05, 2025

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Employee Rating

The experience was generally great. There were just a few discrepancies between the salesman and finance dept. More

by mommthws
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Vining

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Nov 10, 2025

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

October 22, 2025

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Employee Rating

Felt very comfortable with him and didn’t feel rushed or pressured. Understanding of my concerns More

by villegas44yvonne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Garcia , Valor Ojeda

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Oct 23, 2025

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

July 30, 2025

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Employee Rating

I received excellent service with Mr. Alex Jones when purchasing my first vehicle. Mr. Jones was patient with me throughout the buying process and was very helpful. More

by JOKAYLAK1998
Recommend Dealer
Yes

Other Employees Tagged: Alex Jones

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Jul 31, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

July 28, 2025

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Employee Rating

Everyone i dealt with were very professional and willing to work with us. I would work with them again. More

by crwatson1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson, Alex Jones

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Jul 29, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

June 10, 2025

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Employee Rating

Friendly and Helpful Staff. Smooth and Easy Process. Timely and Effective Service. Fair Pricing. Clean facilities and convenient waiting areas. More

by JOSSYENID2003
Recommend Dealer
Yes

Other Employees Tagged: Jarred Howard

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Jun 10, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

May 20, 2025

Dealership Rating
Employee Rating

Rain was great! She listened to me and in doing so, she was able to deliver the automobile I wanted at a great price. Very friendly. More

by debbieblack92757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson, Nick Hernandez, Jimmy Kirby

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May 21, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

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