Alex Jones
Alex Jones at Big Star Hyundai

Alex Jones

Certified Sales Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.8
51 Reviews

Hi, it’s Alex from Big Star Hyundai! We are bringing in the New Year with a bang! With the largest Hyundai inventory on 45, we will deliver the best service, and will NOT lose your business due to price. With the specials we have every month, you have more to lose by NOT coming into Houston’s #1 Hyundai store. I can’t wait to deliver you the best service possible! Call or text me today at (832)-736-4454 to schedule an appointment.

4.8

51 Reviews

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Dealership Experience

4 yrs, 4 mos

Industry Experience

7 yrs, 1 mo

Specialties & Trainings

Business Consulting

Accounting

View more specialties & trainings

51 Reviews of Alex Jones

March 07, 2026

Dealership Rating
Employee Rating

This is our 2nd Big Star Hyundai vehicle, and they have the best customer service of any dealership I’ve ever been to! More

by lori_herbert1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzChristian zzKaramitsos

Mar 09, 2026

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

March 03, 2026

Dealership Rating
Employee Rating

Quite professional and non-pressured sales. He got the car ready for us. He checked on his frequently. I enjoyed working with Mr. Jones. More

by judy.foster12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: zzKaleb zzChadwell

Mar 04, 2026

judy.foster12 responded

Mr. Jones was easy to work with. I enjoyed the information that he gave us without the pressure of purchasing the vehicle. He helped us by checking on a frequently and give us the information as we ask for. I have enjoyed enjoying the car since we have purchased it and would recommend it to anyone else.

February 07, 2026

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Employee Rating

Very unpleasant experience with the finance person. Followed by disrespectful calls from him and the sales manager. More

by ANGCALA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jimmy Kirby , zzChristian zzKaramitsos

Feb 09, 2026

Big Star Hyundai responded

Thank you for allowing us the opportunity to be of service to you and for taking the time to provide feedback. We are concerned to hear about your experience with our management and finance teams, as we strive to maintain a professional and courteous environment throughout every stage of the process. Your comments regarding the tone of our follow-up communication are being taken seriously and will be addressed internally to ensure our standards of respect are upheld. We truly value your business and appreciate you bringing these matters to our attention so that we can improve our service for all of our guests. Tony Gomez, General Sales Manager, tgomez@bigstarhyundai.com

January 08, 2026

Dealership Rating
Employee Rating

The no nonsense approach to the lease down payment was a surprise, a pleasant one. More

by cybercierge15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarred Howard, Tim Vining

Jan 12, 2026

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 08, 2025

Dealership Rating
Employee Rating

Alex was very helpful and knowledgeable and made the whole experience seamless. Would recommend shopping here to anyone. More

by gregorycarri
Recommend Dealer
Yes

Other Employees Tagged: Alex Jones

Nov 10, 2025

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

July 30, 2025

Dealership Rating
Employee Rating

I received excellent service with Mr. Alex Jones when purchasing my first vehicle. Mr. Jones was patient with me throughout the buying process and was very helpful. More

by JOKAYLAK1998
Recommend Dealer
Yes

Other Employees Tagged: Durran Starks

Jul 31, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

July 28, 2025

Dealership Rating
Employee Rating

Everyone i dealt with were very professional and willing to work with us. I would work with them again. More

by crwatson1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Durran Starks, Arin Robeson

Jul 29, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

July 27, 2025

Dealership Rating
Employee Rating

Alex went above and beyond to meet our needs and work to achieve a price within our range for a successful sale. It was disappointing that the price calculator online gave false information, but with the he More

by kcaruthers13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez , Brandon Sandoval

Jul 29, 2025

Big Star Hyundai responded

Thank you for your review. We are happt to hear that your purchase went well and apologize for any inconvenience experienced via the online calculator. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

July 26, 2025

Dealership Rating
Employee Rating

Between Cristian and Alex, this dealership is one that I would suggest to other people I know. They were beyond helpful More

by kdbrooks811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson, Marcos Rodriguez

Jul 29, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

June 11, 2025

Dealership Rating
Employee Rating

My overall experience with Alex was ok but the person who worked with us was Arin, she did the work, however now I see that we did not get what was promised as far as part of our discussions that actually so More

by LINFOS1442
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson, Jimmy Kirby

Jun 11, 2025

Big Star Hyundai responded

Thank you for your business and your review. We apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

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