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Dustin Bell
347 Reviews
347 Reviews of Dustin Bell
Verified Customer
May 02, 2025
Whoever is reading this better hang on. I purchased a 2025 Bronco Sport. While signing the paperwork, I told the finance manager Dustin Bell about a bad experience I had last year with a de I purchased a 2025 Bronco Sport. While signing the paperwork, I told the finance manager Dustin Bell about a bad experience I had last year with a dealer. He said, "this is why we record our conversations". This made me feel better about buying the vehicle. In case I had a question, or issue, I could listen to the recording. After going home and looking at the paperwork, I had a question about the deal/paperwork/sales rice. I contacted the dealership talked with a sales manager who also said they recorded their conversations. I asked for the email address of Dustin Bell. I reached out to Mr. Bell, who responded to a couple of my concerns but did address my request regarding the recording, or me coming in to sit down and listen to the recording to see if I was right or wrong. I sent another email, but no response. I then reached out to the GM, Jeremy Collins asking, even saying please let me come in so I can listening to the recording to ease my mind and verify my concerns. Did I get an invite to come in to listen to the recording? NO!!! So this tells me that they lied and knew it. Why would they tell me this? Was it a deceptive ploy, or tactic? Right now the answer is yes. The FTC (Federal Trade Commission) addresses this type of behavior. What do I do? More
by Was lied to
Other Employees Tagged: Jeremy Collins
April 22, 2023
Professional, prompt, no hassle. Uriah our associate that assisted us was, prompt, professional, and friendly. He listened to our needs and wants in a vehicle. He researched, went th Uriah our associate that assisted us was, prompt, professional, and friendly. He listened to our needs and wants in a vehicle. He researched, went through each vehicle thoroughly with us. He helped us make our decision on our purchase. Thank you Uriah! More
by rcjohnson321@gmail.com
Other Employees Tagged: Dustin Bell
April 21, 2023
Truck was towed in and did not get diagnosed until 2 weeks after. Rude customer service, no loaner cars available. They had no idea when my car would get taken in to get diagnosed. Whoever finally worke weeks after. Rude customer service, no loaner cars available. They had no idea when my car would get taken in to get diagnosed. Whoever finally worked on the sensor after 2 weeks gave me my truck back with chewed off finger nails all over my seat and driver side it was disgusting! Who would do such a thing! I would never bring my truck back here or recommend them to anyone. More
by Crystal
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