Dustin Cox | Page 9

Excellent and classy!! We are thrilled that Five Star Subaru exceeded our expectations and had a hand in making our daughter’s first car experience amazing!! Tony, Dustin We are thrilled that Five Star Subaru exceeded our expectations and had a hand in making our daughter’s first car experience amazing!! Tony, Dustin & Freddie thanks a million!! More

Helpful 0

Report | Print

Subaru convert Dustin was great to work with! He listened to what I wanted and went over multiple options to make sure the car AND the numbers met my needs. He was n Dustin was great to work with! He listened to what I wanted and went over multiple options to make sure the car AND the numbers met my needs. He was not pushy and went out of his way to answer all my questions. This was the best car buying experience I’ve had and I will definitely be a repeat customer! More

Helpful 0

Report | Print

Pleasant Vehicle Purchase Experience We were looking for a vehicle and happy that we purchased it from your dealership and especially thankful that Dustin Cox performed the transaction. I We were looking for a vehicle and happy that we purchased it from your dealership and especially thankful that Dustin Cox performed the transaction. I felt that we were working with an honest and professional individual, a rare surprise and something we would never expect from a car sales person. Before we drove to the dealership, Dustin ensured over email that the car was not being considered by another customer and even texted us a quick video of the car. The final paperwork was not complicated and we look forward to recommending others to Subaru of Grapevine. More

Helpful 0

Report | Print

Treat you very well from start to finish These guys do a great job of customer service. They are very much on the ball and very service oriented. I would recommend the highly! These guys do a great job of customer service. They are very much on the ball and very service oriented. I would recommend the highly! More

Helpful 0

Report | Print

Excellent service Dustin was easy to work with, making for a very easy car buying process. Everyone we encountered was friendly and welcoming. Will recommend to friends Dustin was easy to work with, making for a very easy car buying process. Everyone we encountered was friendly and welcoming. Will recommend to friends and family. More

Helpful 0

Report | Print

Excellent customer service This has been by far the best car buying experience. Dustin was friendly, professional and took the time to make sure we had all our questions answere This has been by far the best car buying experience. Dustin was friendly, professional and took the time to make sure we had all our questions answered as well as respected our time. Excellent customer service! More

Helpful 0

Report | Print

Overall seamless, quick, very professional Will highly recomend Dustin to friends and family. Very professional and friendly. Made the whole buying experience easy and quick. Answered all my qu Will highly recomend Dustin to friends and family. Very professional and friendly. Made the whole buying experience easy and quick. Answered all my questions promptly. More

Helpful 0

Report | Print

Great experience Dustin was honest, straight-forward, efficient, and knowledgeable. You can't ask for much more in any transaction, but I actually got much more: the w Dustin was honest, straight-forward, efficient, and knowledgeable. You can't ask for much more in any transaction, but I actually got much more: the whole process of buying my new Subaru was, well, fun! Thank you, Subaru Grapevine! More

Helpful 0

Report | Print

Easiest car buying experience We walked in to simply look at a vehicle for my husband. I had not heard of Subaru nor was I aware of their reputation, so I was very weary. However f We walked in to simply look at a vehicle for my husband. I had not heard of Subaru nor was I aware of their reputation, so I was very weary. However from the moment they called for someone the process was easy. DUSTIN was Amazing. Super friendly, very patience with all our questions and even allowed us the time we needed to digest all the information. My favorite part was no one was Pushy. And the experience since we made our purchased has been amazing as well. More

Helpful 0

Report | Print

Top Notch Service from Start to Finish I had just had a terrible experience with a different Subaru dealership where I felt like they didn't even want my business. Due to that, I was really I had just had a terrible experience with a different Subaru dealership where I felt like they didn't even want my business. Due to that, I was really scared about going to Subaru of Grapevine. However, some online reviews led me to pick out an agent other people liked and hope for the best in the morning. I called the dealership to see how they took their down payments, explained the situation with the other dealership, and which vehicle on Grapevine's lot that I was interested in. Dustin called my husband and I back promptly and told us to let him know when we'd be close so he could have the vehicle ready. When we arrived, we were greeted by someone in the parking lot, brought to Dustin, and immediately embarked on a test drive. From the moment I called, I felt like the red carpet was being rolled out for us. They were helpful answering questions, fair with pricing, and got the deal done in a reasonable amount of time. I was introduced to the Service Manager, as well as other staff involved in the checkout process, walked through a whole checklist of things about my Forester, showed little tips and tricks, and even asked if there was anything I would suggest needed improved. This is my first Subaru, but it won't be my last, and when I'm ready for another, I will definitely go to Subaru of Grapevine. More

Helpful 0

Report | Print