"Five Star Subaru of Grapevine is top tier in service."
I have bought to Crosstreks from Fivestar in Grapevine and I have had nothing but positive experiences with this dealer. I have worked in the car business and know the expectations when it comes to customer service. The service department and all of Five Star Subaru of Grapevine exceeds the standard of excellence. I have never had an issue and when I did it was swiftly resolved with the utmost care. I reccomend this dealership above any other. They do not play games they help.
Other Employees Tagged:
, Michael Dinh, Ryen Ruybai, Carlos Rodriguez.
"Excellent auto purchase experience "
Hands down the best customer service and buying experience. Everyone I met and interacted with at the dealer was helpful, friendly, and professional. The trade in process was smooth and to my surprise quicker than expected. Overall, everyone exceeded my expectations and I am going to refer my friends and family. If you are looking for a Subaru dealership in the DFW area, I highly recommend Dustin and Stephen in Grapevine.
Extremely courteous staff; Took ample time to explain things; negotiated in a timely manner; mindful
of my time in expediting the entire sale process from start to finish
The manager Stephen, I talked to to finalize the price and sale----was amazing very professional and a man of his word.
Tobias our salesman the day of pick up - outstanding great care, education in the vehicle and so patient with us! The vehicle is so awesome we ?? it soooo much!
I give you all 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 10 Stars!
"Awesome new 2019 Crosstrek Limited!"
I love this car. Buying process was easy. Sean, Dustin and Brian were completely transparent about the process and made the whole experience simple. Thanks!
"Very impressive dealership! "
Working with Jennifer, Dustin, Taylor, and Jeff was a great car buying experience! I got the price I was wanting and I am looking forward to shopping here again in the future...
Other Employees Tagged:
, Taylor Greene, Jeff Davis
"Excellent Service & Amazing Bill Klozik"
Would highly recommend this dealership and the dealer Bill Klozik, he was a dream to work with. He is very pleasant and puts in his heart and soul to get you your dream car!!! The entire process was very smooth with him even though we changed our mind about the car we wanted. We wanted a 7 seat ascent in blue color and then later changed our minds to an 8 seat, although there was no 8 seat in the inventory he worked it for us with another dealership and got us the exact car we wanted in the same color and without a wait period. We would highly recommend working with Bill as he is a great listener, takes care of your needs and delivers nothing but the best!!!!
Traveling out of town for the best price, found a gem in the customer service. Hands down the best customer car buying experience. Thanks again!
"Dustin was great!!"
There were a few hiccups with the order of my new 2019 Ascent but it was made right! They did what was right to correct the situation.
"Have already recommended to a friend."
Our initial contact was with Dustin Cox because I found the car on the internet. We then were handed off to Bill. I have to say that Bill was a pleasure and kept his word from the beginning to the end. Bill was never pushy and we felt he was very helpful in getting us the deal we wanted. I've never recommended a car salesman to anyone EVER before but I have already recommended him to a friend who is thinking about a car. The finance guy (Brian Button) was very efficient and signing all the documents was relatively painless. I love my car and my whole experience with Subaru of Grapevine. Thank you.