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Kenny Kent Toyota responded

We're especially pleased that our team member took the extra step to go out with you to test the info screen. This type of thorough, personalized service reflects our commitment to ensuring every customer leaves completely satisfied with their vehicle. Thank you for taking the time to share your experience and for choosing Kenny Kent Toyota for your automotive needs.

Kenny Kent Toyota responded

We understand how important dependable communication and timely service are when maintaining your vehicle. Our team is committed to creating a customer experience that is responsive, respectful, and supportive throughout every visit. We appreciate you sharing your feedback and would welcome the opportunity to discuss your concerns further. Please contact Jeff White, our Service Manager, at 812-469-6302.

Kenny Kent Toyota responded

We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our professional approach and willingness to listen to your concerns means so much to us. We understand how important it is to address vehicle issues promptly, and we're pleased we could accommodate you without a prior appointment. Making the process hassle-free for our customers is always our goal, and it's wonderful to know we achieved that for you. Your satisfaction is our priority, and we truly appreciate you taking the time to share your experience.

Kenny Kent Toyota responded

We are ecstatic to hear about your wonderful experience with our team. It's heartwarming to know that you found everyone to be so helpful and kind during your visits. We're thrilled that Brian was able to resolve the water retention issue with your car door and that you feel confident your vehicle is being properly cared for. Your trust in Kenny Kent Toyota means everything to us, and we look forward to continuing to provide you with the exceptional service you deserve.

Kenny Kent Toyota responded

We are honored to hear about your wonderful experience with our service team. Your kind words about the prompt and caring service you received truly mean so much to us. We're delighted that we could quickly get the part you needed and have it ready for you so efficiently. Thank you for taking the time to share your positive experience at Kenny Kent Toyota - it's feedback like yours that motivates our team to continue providing excellent service to every customer who walks through our doors.

Kenny Kent Toyota responded

We appreciate your feedback regarding your recent service visit and understand how important an organized and efficient check-in process is to the overall experience. Our team is continuously working to improve communication and streamline the service process for our customers. Please reach out to Jeff White, our Service Manager, at 812-469-6302 so we can learn more about your visit and better address your concerns.

Kenny Kent Toyota responded

Thank you for your wonderful feedback about your service experience with Kenny Kent Toyota. We're delighted that your vehicle maintenance was completed on schedule and within the expected timeframe. It's wonderful to hear that the entire process went smoothly and met your expectations. Your satisfaction with our service team's efficiency and professionalism means everything to us. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with reliable and timely automotive care.

Kenny Kent Toyota responded

We understand that appointment scheduling and timely vehicle return are important parts of the service experience. Our team aims to manage workflow efficiently while ensuring each vehicle receives the necessary attention and care during service visits. Feedback regarding wait times and overall service duration is appreciated as we continue working to improve scheduling and turnaround consistency. Please reach out to Jeff White, our Service Manager, at 812-469-6302.

Kenny Kent Toyota responded

We are overjoyed to hear about your wonderful experience with our team. Your kind words about our attentive service and commitment to listening to our customers truly mean the world to us. It brings us immense joy to know that we have earned your trust through three vehicle purchases, and we are honored to serve you as your local dealership of choice. Thank you for recognizing our dedication to providing exceptional service - your loyalty and confidence in Kenny Kent Toyota inspire us to continue delivering the outstanding experience you deserve.