Hello I'm Dustin i have been in the industry for 20 years i started in the shop working on vehicles and moved up to talking to customers about their vehicles needs and helping understand the workings and what the problems and solutions are
Read moreDealership Experience
3 yrs, 3 mos
Industry Experience
23 yrs, 9 mos
17 Reviews
Write a Review17 Reviews of Dustin Kelly
October 13, 2026
Customer service staff is very friendly and accommodating. Communication to the service team is good, but sometimes I feel it limits the scope of the issues. I know it is sometimes difficult to accommodating. Communication to the service team is good, but sometimes I feel it limits the scope of the issues. I know it is sometimes difficult to analyze all that could go wrong, but I feel with all the technology and experience that the technicians have they should be able to recognize patterns of repeated issues. Multiple return trips to the dealership are unpleasant. The customer is never happy about it. And being in Customer Service my whole career I know the Service agents are also uncomfortable seeing those repeat customers coming back in. I do appreciate all of the efforts that are given. I applaud all of the help they offer. All in all I am satisfied with Shottenkirk Chrysler Jeep. More
Other Employees Tagged: Jessica Noah, Antonio Bankston
August 26, 2026
Fast, Extremely Courteous, service. Although the wait was relatively short for the work executed, I was kept in the loop regarding it’s progress while provided a clean, comfortable and Although the wait was relatively short for the work executed, I was kept in the loop regarding it’s progress while provided a clean, comfortable and welcoming day room in which to relax. More
June 17, 2026
Dustin gave me an evaluation of the truck answering my concerns and gave me options. I got a ride home and in speeding time the work was done. Great service and a knowledgeable staff! concerns and gave me options. I got a ride home and in speeding time the work was done. Great service and a knowledgeable staff! More
Other Employees Tagged: Harold Wilson
June 09, 2026
Genuine concern for the consumer as they take time to explain the course of action to repair the vehicle. They accept competitors coupons and strive to accommodate with courtesy transportation. explain the course of action to repair the vehicle. They accept competitors coupons and strive to accommodate with courtesy transportation. More
Other Employees Tagged: Derrek Towe, Harold Wilson
May 05, 2026
I took my Jeep in for an inspection and Dustin was absolutely great. He answered all my questions and showed me everything I needed to see concerning the vehicle. He spent time explaining which thing absolutely great. He answered all my questions and showed me everything I needed to see concerning the vehicle. He spent time explaining which things I needed for using my Jeep to it’s fullest potential. I will be doing all my service and repairs there for sure. More
April 03, 2026
I was promptly greeted and my car. Was taken to the service.area. I was driven home by a kind staff me member. When my service was completed the driver picked me up and returned me to Was taken to the service.area. I was driven home by a kind staff me member. When my service was completed the driver picked me up and returned me to dealership. Great experience. More
Other Employees Tagged: Derrek Towe, Harold Wilson, Jessica Noah

