Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Dustin McConaughy
Dustin McConaughy at Arlington Acura in Palatine

Dustin McConaughy

Used Car Sales Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

not yet
rated
37 Reviews
not yet
rated

37 Reviews

Write a Review

37 Reviews of Dustin McConaughy

March 03, 2023

Dealership Rating
Employee Rating

Scott and Gene are an extremely helpful and courteous team. Extremely happy with my purchase and thankful for these guys! More

by Paul Seiden ;)
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aamer Ali, Sean Fork, Samuel Dibashi, Scott Mattran, Maribel Segura, Karolina Grych, Steve Farmandi, Gene Shenkman, Brianna Modugno

Report | Print
Mar 04, 2023

Arlington Acura in Palatine responded

We are very happy to hear that Scott and Gene provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 20, 2022

Dealership Rating
Employee Rating

hate the hidden cost added to purchase of vehicle $1,995 arlington acura package of what? Never got explanation of what that is. What is $995 of recon fee? BS charges More

by JTANADA1223
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Agron Useini, Jhony Pulido

Report | Print
Oct 23, 2022

Arlington Acura in Palatine responded

We're sorry to hear that you weren't fully satisfied with your recent experience. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 21, 2022

Dealership Rating

The dealership rips off customers with their extra charges for things they never do during interior and multi checks More

by KMCCOY1088
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stephen Gonzales

Report | Print
Aug 25, 2022

Arlington Acura in Palatine responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 02, 2022

Dealership Rating

Tried to reach dealers ship for weeks after purchasing my car. I have questions. No one calls me back More

by SOHAIL.HASSAN786
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Agron Useini

Report | Print
Aug 06, 2022

Arlington Acura in Palatine responded

Thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our business. Please provide us with your contact information so that we can reach out to you directly. Thank you again for your input, and we hope to hear from you soon.

April 07, 2022

Dealership Rating
Employee Rating

Great customer service from the whole team there. Special Big Mac. That’s my fifth Acura purchase from there More

by GDISKOS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Roger McClintock , Mike Choi

Report | Print
Apr 08, 2022

Arlington Acura in Palatine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 06, 2022

Dealership Rating

Great sales consultant, found exactly what I wanted … made it easy for me! Loved working with everyone at the dealership More

by JHGOEHLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Agron Useini, Scott Mattran , John Burzawa

Report | Print
Apr 06, 2022

Arlington Acura in Palatine responded

Here at Arlington Acura in Palatine, customer satisfaction is our #1 priority. John, Scott, and our team always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 04, 2022

Dealership Rating

Easy to deal with and responded quickly to my emails when I had questions or concerns about the process. More

by Carbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene Shenkman , Derec Jordan

Report | Print
Jan 04, 2022

Arlington Acura in Palatine responded

Thanks for your feedback on your recent visit to Arlington Acura in Palatine. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 24, 2021

Dealership Rating
Employee Rating

Sales department was great. Business office/finance manager deceived me in adding an extended warranty without any discussion. Discovered this within the finance agreement that was never provided. More

by RRAFFORD
Recommend Dealer
No

Other Employees Tagged: David Pasula

Report | Print
Dec 11, 2021

Arlington Acura in Palatine responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 26, 2021

Dealership Rating
Employee Rating

Super happy with Dustin and the staff at Acura! We have bought from here before, and will be back. Excellent experience, and I appreciate it. Highly recommend. More

by SRTAYLOR84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 26, 2021

Arlington Acura in Palatine responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Dan and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 16, 2021

Dealership Rating
Employee Rating

Waited much longer than was told and never was updated. Not very friendly except for the gentleman that finally brought me to the cashier. Dustin was asked a while ago up getting my car scrapes cle More

by MHIPCHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Christopher Clark, Aamer Ali

Report | Print
Sep 03, 2021

Arlington Acura in Palatine responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

1
2
...
4

Dealership Inventory (222 Vehicles)

new 2025 Acura ADX car, priced at $45,950
2025 Acura ADX
new
Nh-883p exterior
Automatic
All-wheel Drive
$45,950
View Details
used 2022 Ford Edge car, priced at $21,595
2022 Ford Edge
used
Iconic Silver Metallic exterior
Automatic
All-wheel Drive
$21,595
View Details
new 2025 Acura ADX car, priced at $45,950
2025 Acura ADX
new
Nh-883p exterior
Automatic
All-wheel Drive
$45,950
View Details
new 2025 Acura ADX car, priced at $45,350
2025 Acura ADX
new
B-593m exterior
Automatic
All-wheel Drive
$45,350
View Details
new 2026 Acura MDX car, priced at $64,350
2026 Acura MDX
new
B-649p exterior
Automatic
All-wheel Drive
$64,350
View Details
used 2019 Ford F-150 car, priced at $33,841
2019 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$33,841
View Details
View All Inventory