Dustin Shepherd
Dustin Shepherd at Peoria Subaru

Dustin Shepherd

Service Director

Peoria Subaru

8590 W Bell Rd
Peoria, AZ 85382

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4.9
174 Reviews
4.9

174 Reviews

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174 Reviews of Dustin Shepherd

May 30, 2025

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Employee Rating

Great customer service. Prompt and knowledgeable. Would recommend to friends and family. Great snacks. Thank you. More

by sharonk11
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Peoria Subaru responded

Sharonk11, we are very happy we could provide you with a positive experience!

May 16, 2025

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Robert and team are excellent. I am always impressed with their performance and professionalism I return to the dealership because of the treatment More

by wkane1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 19, 2025

Peoria Subaru responded

Wkane1, reviews like this give us motivation and help us ensure we provide high-quality care.

May 14, 2025

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Employee Rating

Everone in the service department is top notch! They have always recommended what is needed for my car to run well. More

by ronnmarybenge
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 16, 2025

Peoria Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

April 29, 2025

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Employee Rating

Always pleasant to visit. Love the video sent to me when working on my car. Feel like I am important when I go to the dealer. Not so at other dealers I have worked with More

by karla10
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2025

Peoria Subaru responded

Karla10, thank you for the high star rating!

February 15, 2025

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I like having the same customer service rep every time I visit. Taylor Rowley is great! More

by lan0922
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Halliburton, Cory Fox, Brandon Lewandowski, Rob Chandra , Taylor Rowley is great!

Feb 21, 2025

Peoria Subaru responded

We appreciate your positive review about your recent experience with us!

February 01, 2025

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Employee Rating

Very professional during the check in, very fast response and great customer service report with the real time video Thank you for the great service More

by leslie.castanedad
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Peoria Subaru responded

Hello Leslie.castanedad, we appreciate you taking the time to leave us this feedback.

October 23, 2024

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Employee Rating

Able to get a last minute check-up for my lease car within 1 day of my request. Staff was very friendly and professional. Also your service of picking me up at home and taking me back to the dealership More

by ohiomags67
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 26, 2024

Peoria Subaru responded

Ohiomags67, thank you for sharing your positive experience!

October 16, 2024

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Awesome service department! My service advisor Grant had a video sent to me which was very informative! He also showed me the failed part!he kept me up to date on the progress o More

by SSAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Halliburton, Cory Fox, Brandon Lewandowski, Rob Chandra , Grant service advisor

Oct 26, 2024

Peoria Subaru responded

Ssand1, we are very happy we could provide you with a positive experience!

October 15, 2024

Dealership Rating
Employee Rating

The dealership was very nice, clean and the waiting room was great. Dan was awesome during the whole process. More

by rlopez230
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 26, 2024

Peoria Subaru responded

Rlopez230, we really appreciate your feedback!

September 11, 2024

Dealership Rating
Employee Rating

Effortless sales experience, used CostCo buying program, smooth process and great integration with delightful associate More

by streetsinger
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Dean Grant, Faryn Shrum

Sep 22, 2024

Peoria Subaru responded

Streetsinger, we really appreciate your positive review!

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