Duston Henze | Page 41

Excellent fron Pre to Post Sale Overall excellent experience from pre-sale to post sale. Coming from 45 minutes away through an ad, Griffin has that feel that the people actually do Overall excellent experience from pre-sale to post sale. Coming from 45 minutes away through an ad, Griffin has that feel that the people actually do care about you and your purchase. Post sale is always the kicker and they have been excellent, especially when Kay in service is more interested in relating with your schedule than just herding you through. The staff remember you and seem proud of what you purchased. You feel like a valued customer rather than a sale. Definitely heads above my experiences with Russ Darrow and Goeben (Madison). Worth the drive for the genuine customer service. More

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Best service Griffin Ford is the greatest. Kay in the Service Dept. Is top notch and keeps us coming back. Because of Griffin Service we service all 3 vehicles at Griffin Ford is the greatest. Kay in the Service Dept. Is top notch and keeps us coming back. Because of Griffin Service we service all 3 vehicles at Griffin and recently bought a new Escape. We really appreciate the personal and professional attitude and performance. Kay should receive 7 stars! More

by bobthomas.cap Verified Customer Verified Customer

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Excellent service , friendly workers, straight to the point on everything, no horsing around, very helpful, very informative, always stayed in contact with me. Highly r , friendly workers, straight to the point on everything, no horsing around, very helpful, very informative, always stayed in contact with me. Highly recommended More

by KENLYN1978 Verified Customer Verified Customer

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Impeccable Service My husband and I worked with Zach at Griffin Ford after our primary vehicle was deemed a total loss. We initially went to Griffin because my husband h My husband and I worked with Zach at Griffin Ford after our primary vehicle was deemed a total loss. We initially went to Griffin because my husband had grown up in the area and trusted the business. And we were not disappointed. Not only was working with Zach and everyone else at the dealership easy and enjoyable, the entire process went smoothly. We had taken our time with making our decision wanting to ensure we made the correct one. Zach patiently worked with us through all of our questions we had, test drives, and inspection of the vehicle without us feeling rushed or pressured at any point. Once we were ready to commit to the sale of the Ford Flex we chose my husband and I felt confident. Working with Dusty and Freddy made the final sale smooth and clear so we knew what every detail entailed. Overall, we had an excellent experience and plan on returning in the next few years for when we replace our secondary vehicle. And we highly recommend Griffin Ford. More

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Repeat client Recently dealt with griffin ford Fort Atkinson for a Lincoln MKX. Zach Lange was extremely helpful, I got exactly what I wanted. Previous experiences Recently dealt with griffin ford Fort Atkinson for a Lincoln MKX. Zach Lange was extremely helpful, I got exactly what I wanted. Previous experiences with griffin and Zach were equally as satisfying. Zack goes out of his way throughout the length of my car ownership to answer questions and provide additional tech support. This is a great dealership with great staff. More

by Happy with my mkx Verified Customer Verified Customer

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Bought truck Extremely happy with the staff at griffin ford and the purchase of my new truck. Timely and knowledgeable from Dustin to Zach. Found me the best finan Extremely happy with the staff at griffin ford and the purchase of my new truck. Timely and knowledgeable from Dustin to Zach. Found me the best financing deal available. More

by hotrodney24 Verified Customer Verified Customer

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A new friend delivers I called to have some questions answered about leasing a new MKZ. Denny explained things to me so well I decided to drive to the dealership (about an I called to have some questions answered about leasing a new MKZ. Denny explained things to me so well I decided to drive to the dealership (about an hour) to meet Denny and discus my vehicle needs. Well I now consider Denny a friend and left with a newer MKZ than the one I drove there with. Honesty and integrity are foremost with this old Viet Nam vet. Any vehicle needs of my family or friends that I am asked advice about will be directed to your dealership More

by BFARMER3 Verified Customer Verified Customer

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Happy Customer Chris was great to work with! He really understood what we were looking for and made it happen. When we picked up the vehicle there was a part missing Chris was great to work with! He really understood what we were looking for and made it happen. When we picked up the vehicle there was a part missing that they wanted us to pay for and he figured out a solution so we wouldn’t have to do that. Great experience all around. More

by draegersl13 Verified Customer Verified Customer

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Great service I received great service from the whole team, and especially Zach Lange. He made the process easy and made me feel comfortable with my purchase. Thank I received great service from the whole team, and especially Zach Lange. He made the process easy and made me feel comfortable with my purchase. Thanks a lot! More

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Good service no hassles We just bought our second MKZ hybrid from Griffin. Easy to deal with, great customer service, and we got the entire deal done in about an hour. We just bought our second MKZ hybrid from Griffin. Easy to deal with, great customer service, and we got the entire deal done in about an hour. More

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