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Toyota of Ann Arbor

Ann Arbor, MI

4.3
111 Reviews

3745 Jackson Road

Ann Arbor, MI

48103

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111 Reviews of Toyota of Ann Arbor

September 08, 2025

We took our Venza in for 20,000 mile service and everything went fine. It didn't take too long and I was headed back home. More

by Cbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 09, 2025 -

Toyota of Ann Arbor responded

We're happy to hear everything went smoothly and you were back on the road in no time at Toyota of Ann Arbor. Safe travels ahead!

August 31, 2025

They let us take our time , didnt push us to hurry, but he may have wanted to go it was timebto go home More

by poopsy.jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I didnt know anyone but my son-in- law works for Toyota he wasnthere was tryingbtinfigure how to get one cheaper a new one that i could afford with is.employment numbers but he could make up his mind
Sep 02, 2025 -

Toyota of Ann Arbor responded

We are pleased to hear you had a patient and pressure-free experience with the Toyota of Ann Arbor team. We will see you next time!

August 22, 2025

My grandson was visiting from out of state had a strut on the front of the truck problem and they promptly repaired it so he could get back home to his job it was done in a day many thanks for caring enough More

by holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
Aug 25, 2025 -

Toyota of Ann Arbor responded

We're so glad we could assist your grandson and get him back on the road quickly! Thank you and the entire Holmes family for trusting Toyota of Ann Arbor and sharing your experience. Safe travels!

August 21, 2025

Always a pleasant experience taking my car in for regular maintenance. All advisors are very curtious- especially Lamont! Knowledgeable and upfront about servicev & prices. Yes, dealerships cost more but you More

by JulesTheToyotaLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamont
Aug 25, 2025 -

Toyota of Ann Arbor responded

We're delighted to hear you always have a pleasant experience with our team, especially Lamont! We love providing peace of mind at Toyota of Ann Arbor. See you next time!

August 20, 2025

Fast, professional, and courteous. ..... Doug Balogh provides excellent service! Won't take my car anywhere else! More

by Brianwidmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Balogh
Aug 22, 2025 -

Toyota of Ann Arbor responded

We're delighted to know Doug and our team impressed you with their speed and professionalism. We look forward to your next visit to Toyota of Ann Arbor! Safe travels!

August 17, 2025

A little disappointed. When I scheduled the appointment I asked for 11:00 am which I was given. However, after dropping my car off, the work did not begin until 1:00 pm. I More

by dantibor73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer and Jerry
Aug 20, 2025 -

Toyota of Ann Arbor responded

Thank you for your feedback. We apologize for any inconvenience you experienced. We will review your comments with our team to prevent similar situations in the future. If there is anything we can do to assist you, please reach out. David Clay - Service Manager - 734-997-7600 Ext 256

August 11, 2025

Darryl was great explained everything well. Had a good experience with Ann Arbor Toyota. Thanks Darryl More

by Val
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl
Aug 12, 2025 -

Toyota of Ann Arbor responded

Val, we're pleased to know Darryl provided you with a clear and helpful experience at Toyota of Ann Arbor. Thank you for choosing us!

August 04, 2025

I have always an excellent service at Toyota of Ann Arbor. At my most recent visit Lamont explained everything thoroughly as I had to have more than an oil change. I highly recommend this dealership, More

by Margareth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamont (recent appointment)
Aug 04, 2025 -

Margareth responded

Lamont was great to work with.

Aug 06, 2025 -

Toyota of Ann Arbor responded

Margareth, we appreciate your business and your review of Lamont and the team! Thank you for choosing Toyota of Ann Arbor, we are always here to help! See you next time.

July 30, 2025

The service we received from Lamont was outstanding! His professionalism and excellent communication skills helped me to throughly understand what was needed for my car. Thank you. More

by Bjohn32966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamont
Jul 31, 2025 -

Toyota of Ann Arbor responded

We're delighted to hear about your positive experience with Lamont! Thank you for choosing Toyota of Ann Arbor and for sharing your support. See you next time!

July 29, 2025

I live in a different city and the communication between Jonathan Roden and I until I was ready to come in was perfect never rushed me or pushed me to come in before I was ready. More

by isaacclemons18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Roden
Jul 29, 2025 -

Toyota of Ann Arbor responded

Hi Isaac! We are so grateful you made the trip to work with us at Toyota of Ann Arbor. Hearing that you and Jonathan had such clear and professional communication makes our day!

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