Dwayne Wong | Page 19

Dwayne Wong Genius Dwayne Wong was very helpful in going over all the features and performance aspects of the 2013 Pre-Owned Certified X5 that I was purchasing. His hel Dwayne Wong was very helpful in going over all the features and performance aspects of the 2013 Pre-Owned Certified X5 that I was purchasing. His helpfulness and honestly was greatly appreciated and helped convince me to purchase the car. Thank you Dwayne! More

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Excellent Tim Gallagher did a wonderful job. I would definitely recommend him. He made us feel like family. This was the best car buying experience we ever had Tim Gallagher did a wonderful job. I would definitely recommend him. He made us feel like family. This was the best car buying experience we ever had. Friendly with no pressure. Tim is the best for sure and very professional. Dwayne did a great job going over every detail of the car's operation. Kudos to everyone! More

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Professional and courteous with Certified Pre-Owned Purchase Purchased a CPO (lease return) at Prestige, coming from a long distance to buy. Everyone at the dealership from the time arrived until the time we lef Purchased a CPO (lease return) at Prestige, coming from a long distance to buy. Everyone at the dealership from the time arrived until the time we left was courteous and professional. Wasn't treated like a 2nd class citizen for buying used. Tim was friendly and didn't stall or play games when it came to price negotiation; he was definitely all business, but honest and up front about the deal. When test driving the car, Dwayne was great; he was friendly, knowledgeable, and took the time to show me all features of the car, including iDrive. All in all it was a great experience, and I'd recommend Prestige for anyone looking to purchase a BMW. More

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New car lease Leased a new car through this dealership. They have high level of customer service, all very friendly and willing to go extra mile, and was treated ve Leased a new car through this dealership. They have high level of customer service, all very friendly and willing to go extra mile, and was treated very well throughout. Able to work to deal financials quickly and felt that all information was presented fairly and openly to me. Two areas of feedback - salesman didn't have an accurate grasp of inventory on the lot, and tried to sell me a car already sold. He did rectify that over next several days. Also genius had some trouble configuring vehicle on delivery, and required another trip to the dealership to resolve. Both of these examples resulted in additional time spent getting deal done. More

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courteous Fast to the point very professional and courteous. answered all my questions the only issue I had was the 25.00 gift card I was told I would receive Fast to the point very professional and courteous. answered all my questions the only issue I had was the 25.00 gift card I was told I would receive when I road-tested a five series bmw . I never received it from the girl at the desk. More

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Strong / Direct / Truthful / Honest / Class This is our fourth Prestige BMW vehicle purchase. That should be enough praise from us to explain our experience in this BMW dealership. Our salesma This is our fourth Prestige BMW vehicle purchase. That should be enough praise from us to explain our experience in this BMW dealership. Our salesman, Gregg Scott and our Genius,n Dwayne Wong were informative, Can-Do, and friendly. I am not a believer of a smile, politeness, and good looks packaged with low credibility and low results.... Gregg and Dwanye earned this positive review by having strong credibility, strong results, and a strong finish when challenged by our particular ways and needs for a quality and expedient vehicle purchase. Management (Shawn), who is backstage insuring deals and commitments are to the customer's satisfaction is fair and also can-do. Buying a car today is as challenging as always - when having to walk in a place that often feels like a shark tank...but Prestige is a professional dealer that wants to earn your business. Gregg and Dwayne, thank you! More

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Good place to buy a BMW Everything was very smooth in purchasing a car. They were very accommodating and met my needs and expectations better than I could have anticipated. Everything was very smooth in purchasing a car. They were very accommodating and met my needs and expectations better than I could have anticipated. Rob Didomenico found the perfect car for me at a price that I was willing to pay. Dwayne Wong was terrific in helping orient both my wife and myself to the car. All aspects of the purchase met or exceeded my expectations, and the problem for them, they are setting a high standard for what I will expect during service visits. More

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No regrets Our first BMW experience at Orange County BMW left a little to be desired. This is the third time we've been to Prestige and each time we've had a gre Our first BMW experience at Orange County BMW left a little to be desired. This is the third time we've been to Prestige and each time we've had a great experience. More

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Exactly what I wanted! I never write reviews,do surveys or even register items purchased...yes, I am one of those people. My purchases do all the talking, if I need somethin I never write reviews,do surveys or even register items purchased...yes, I am one of those people. My purchases do all the talking, if I need something again and You delivered, I'll be back. BMW over delivers in the 328d, for the price, perhaps the best deal around. The folks at Prestige were delightful, attentive and honest. Can I just state a few facts....receptionist was very helpful and welcoming,Pedro was sincere and thorough,he followed up everything immediately. Accounting was smooth,everything was prepared and clearly explained.Dwayne set everything up and walked me through the car like a tour...it had the feel of a private tour through an art gallery(teaching and admiring) My hope is,my expectation is your service department is like minded...if so...like I said...I'll be back! I always bring friends. Respectfully Ken Switzer More

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Top Notch Mike Lebron and Dwayne Wong were excellent to deal with, professional and patient from beginning to end. I couldn't be more satisfied with the process Mike Lebron and Dwayne Wong were excellent to deal with, professional and patient from beginning to end. I couldn't be more satisfied with the process and felt like my best interests were put first in helping me with this important decision. More

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