Went in to buy a pre owned car. They confirmed we were looking for pre owned but took us over to the new side, anyway. This is where the scam begins. So this guy in a sharp suit sits down with us and after realizing we are firm on pre owned says, “oh I only sell new bmws, let me take you over to our used side.” So now we’ve already wasted 20 mins and have to start over with the used salesman, Roberto, whose suit doesn’t fit nearly as well as the first guy. We tell him what we are looking for and our budget. I tell him “this is my out the door price.” He even writes it down. Then he shows me cars way above my price range and insists, absolutely insists over and over, that he can get us the vehicle we want at the price we want. Next, we test drive the car. Here’s the thing, He was hoping I’d be so dazzled and impressed I would buy the car at any price. This ain’t my first rodeo though. I know what I want and what I can afford. I can respect a guy who says We don’t have that, let me show you something in your price range. But Roberto kept insisting we could have this car at this price. He even insisted we continue to test drive the car for way longer than necessary. Finally we get back and Roberto takes the paper work over to his manager who doesn’t even budge on the original price by so much as a dollar. In the meantime, the customer next to us is getting frustrated and starts to tell us how they promised him all these things and outright lied to him about pricing and availability. So now we are starting to see how this dealer operates. We get up to leave because they’ve already wasted over an hour of our time. But the manager comes rushing out because he doesn’t want us to go. He agrees to go down maybe 100$ or take off some made up fee, but he is $5000 over our price. I assumed he would at least try to meet in the middle. Then he starts to tell us that there is no way we could get this car even close to the price that Roberto insisted was doable. He offered to show me other cars, which if Roberto had done originally, would have probably gotten him a deal because I was there to buy. But since he wasted so much of our time lying to us, we headed out and bought our BMW somewhere else for even less than we had allocated. I got exactly what I was looking for at a great price. My advice is, don’t lie to or mislead potential clients. No one likes having their time wasted. I would have been a customer for life, but Roberto and his manager blew it.