14 Reviews
Write a Review14 Reviews of Dylan Bennett
April 26, 2024
Very helpful, knowledgeable and courteous. They did a great job of explaining everything concerning my paperwork and vehicle. They did a great job of explaining everything concerning my paperwork and vehicle. More
Other Employees Tagged: Robert George
April 19, 2024
Melvin, Dylan and Evan were great to work with. Very helpful and excellent customer service! Very helpful and excellent customer service! More
Other Employees Tagged: Evan Henderson , Melvin Castro
January 26, 2024
The sales man (Robert George) was extremely profressional and no high sales pitch. The kind of guy one go out to have a beer with and no high sales pitch. The kind of guy one go out to have a beer with More
Other Employees Tagged: Robert George
November 05, 2023
I bought my truck from Capital Ford in Wilmington, NC because they had basically the exact new F150 Raptor I wanted in a color which will not offered for 2024. Dylan Bennett, my salesman, was extremely h because they had basically the exact new F150 Raptor I wanted in a color which will not offered for 2024. Dylan Bennett, my salesman, was extremely helpful, respectful and attentive and truly was the positive portion of my purchase. I chose Dylan as my salesman due to his high ratings on dealerater.com and I found those reviews of him to be accurate and consistent with my experience. As for my overall purchasing experience with Capital Ford, it was not good… this coming from a buyer of 40+ new cars in the last 33 years. Their doc fee is, in my opinion, outrageously high ($799) and it seemed to me that their sole focus is on maximizing profits in any manner possible (add-on “security packages”, market adjustment markups, etc.). I negotiated with them over a week to get my truck at MSRP… they were originally asking $10,000 OVER MSRP. I also was told that they would not sell me the truck if I did not finance with them. Even with a perfect FICO score, I was provided a sub-prime interest rate 3.74% higher than I had pre-approval for with Navy Federal Credit union… needless to say, I am refinancing with NavyFed one week after purchasing. Based on these facts, I honestly would not recommend this dealership to others, especially if the vehicle can be obtained elsewhere. If you, like me, choose to deal with them because they have what you want, be prepared to pay dearly for it. More
Other Employees Tagged: Scott Beasley
November 03, 2023
Very easy transaction. Staff was awesome!!! And they filled the gas take and detailed the vehicle. The small things that are lost T most dealerships. Staff was awesome!!! And they filled the gas take and detailed the vehicle. The small things that are lost T most dealerships. More
Other Employees Tagged: Evan Henderson
October 27, 2023
Did not get my military discount I am pissed after serving in the military for almost 20 yrs serving in the military for almost 20 yrs More
Other Employees Tagged: Peter Bechtle, Robert George, Mark Newmoyer, Paul Reish, Nathen Martin, Alex Jistel, TJ Grady, Hunter French, MIchael Golemboski
September 22, 2023
7th car in 6 years great people in sales and finance you need work in the service department need work in the service department More
Other Employees Tagged: Judith Baird
September 16, 2023
Honored my warranty, good and fast service, Ryan was great to work with. Everyone was nice and polite great to work with. Everyone was nice and polite More
Other Employees Tagged: Ryanne Lamkin