"First new vehicle"
My experience with Dylan and the rest of the staff at the Plainfield Van Andel & Flikkema was excellent. They were very kind and courteous and willing to help me in any way. This was my first new car purchase and I really enjoyed the overall experience. that said I did have one complaint (which had nothing to do with the folks at VF) is that the order tracking or lack there of was slow to nonexistent. Dylan did his best to keep me up to date on the status of my Jeep. I wish there was a better system to allow me to follow the progress of the build of my Jeep.
He gave me a fair price on my trade so i can lease a new Jeep. Also worked with me on payments! great to work with. thank you!
"Second Jeep with Dylan"
- Second Jeep
Dylan makes the process easy and is very informative and great to work with. He is calm and listens well and he is pro-active and very knowledgeable about the Jeep product and guided us along the process so well. He really kills you with service and Van Andel & Filkkema Jeep are lucky to have him!
"Excellent service! "
It was truly am adventure to get helped by Dylan he was always upfront with everything and sure made this big change a better transation got into a jeep wish is a dream come true! Highly recommend him very much! Really nice and patient with the whole transaction.
"Jeep purchase 5/17/18"
Dylan is very knowledgeable and helpful! He made it very enjoyable for me to buy my new jeep! I will tell all my friends and family about my experience!
Dylan Hall was my salesperson. Very honest individual. He was upfront
on all my costs. Made leasing this vehicle easy. Went in on a Thursday and
Friday afternoon I had my car.
Excellent care and customer service!! Dylan spent all day working with us on a cold, snowy day to help us get into a car!! Thank you to your team!! Duane was great in finance as well!! So refreshing to see people helping people!
"Minivan buying made easy"
Dylan was the consummate professional and possessed a wealth of knowledge. He was incredibly accommodating to my whole family. He promptly answered all questions and was never pushy. We’re now the proud owners of a 2018 Chrysler Pacifica.
"Helpful and Informative, yet never pressured."
Re-creating the image of what a car-buying experience should look like, Dylan Hall takes the time to listen to what's important to the customer. Dylan asks the right questions, and takes each answer to heart. He then uses this information to quickly and accurately establish a plan that results in 100% satisfaction. Dylan is consistently easy to reach, he conducts himself professionally, and never seems pushy. I appreciate that Dylan was respectful of my time. He was always willing to offer as much detail as needed, but never too much. Dylan was not my usual "car-guy" but I gave him a shot... and it worked out great!
Everyone I encountered at the dealership went above and beyond and their customer service was excellent. Dylan Hall was willing to help me find the specific vehicle I was looking for elsewhere and have it brought to their dealership when the one on their lot wasn’t available. When the vehicle on their lot became available he let me know immediately and I was picking up my vehicle within two days of starting the process of car shopping. Dylan understood I had a very specific vehicle in mind and helped me in a quick, easy, and friendly way make a great purchase.