Dylan Houghtling | Page 30

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Vision Nissan Greece responded

Thank you for taking the time to share your feedback regarding your recent experience with us. We sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your car buying process. Upon reviewing your concerns, we'd like to address each point raised in your review: Communication with Salesperson and General Manager: We regret to hear that you felt the communication was lacking. Our team strives to provide prompt and attentive service to all our customers. We will investigate the matter further to ensure that such lapses in communication do not recur in the future. Keyless Entry: Our records indicate that you test drove the vehicle in question during daylight hours, as indicated by the transition to daylight savings time. Additionally, the walk-around inspection was conducted in a well-lit parking lot. At no point during these interactions was there mention of a desire for keyless entry. Our sales team is trained to discuss features thoroughly with customers, and we regret any misunderstanding that may have occurred regarding this feature. Scratch on Front End: We apologize for any oversight regarding the scratch on the front end of the vehicle. Our vehicles undergo thorough inspections before delivery, and it is regrettable that this issue was not identified prior to your taking delivery. We encourage customers to inspect their vehicles thoroughly upon delivery, and we apologize for any inconvenience this oversight may have caused. We take customer feedback seriously and use it as an opportunity to improve our services. Your experience falls short of the standards we aim to achieve, and we are committed to taking corrective measures to ensure a more positive experience for our customers moving forward. If there are any further concerns or if you would like to discuss your experience in more detail, please do not hesitate to reach out to us directly. We value your business and hope to have the opportunity to regain your trust in the future.