Dylan McDonnell | Page 2
Quick Lane Manager
Coconut Point Ford
22400 S Tamiami Trail
Estero, FL 33928
14 Reviews
Write a Review14 Reviews of Dylan McDonnell
October 27, 2023
Quick lane is not quick. Took over 2 and a half hours for a simple oil change and I noticed vehicles arriving after me completed first. Unacceptable when marketed as a quick Took over 2 and a half hours for a simple oil change and I noticed vehicles arriving after me completed first. Unacceptable when marketed as a quick no appointment service. Make appointments if you can’t handle the volume. I came here because of a good experience last time I needed service but will think again next time More
Other Employees Tagged: Had minimal after pulling up to quick lane
September 30, 2023
Advisor meet with a smile and greeted me promptly! Got information and proceeded to waiting room where the coffee was made fresh and delicious! Cookies were a nice bonus as well! My truck was in there Got information and proceeded to waiting room where the coffee was made fresh and delicious! Cookies were a nice bonus as well! My truck was in there and within 20 minutes the keys were handed to me and paid with Ford Credits! Easy transition! Start off a perfect afternoon! Thank you! More
August 03, 2023
Normally very good service. .....attentive staff. This visit took somewhat longer than expected.........2 hours to get 4 tires installed and aligned. Had a tire rotation done on .....attentive staff. This visit took somewhat longer than expected.........2 hours to get 4 tires installed and aligned. Had a tire rotation done on July 17; experienced shimmying in the steering wheel right away which was relayed to service. Came back the following week for evaluation.....recommended to purchase 4 new tires.....they had to be ordered so 3rd trip back in 2 weeks. More