Dylan Mendenhall

The appointment was made so very easy. I arrived I bit early and was treated at the door by Waynn everything went as planed and was on my way in a flash. I arrived I bit early and was treated at the door by Waynn everything went as planed and was on my way in a flash. More

by JERMY.BUCHANAN3211 Verified Customer Verified Customer

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I specifically asked the salesperson if the 2017 Bolt (buyback vehicle) had new tires, as Carr Chevy puts new tires on its buybacks - the salesperson said yes and added that the Bolt buybacks get new tir (buyback vehicle) had new tires, as Carr Chevy puts new tires on its buybacks - the salesperson said yes and added that the Bolt buybacks get new tires. Sort story: the tires are 5 years old and one has a major defect that causes vibration (tire out of round as diagnosed by McLoughlin service department). The GM @joekhorasani refuses to replace the 5-year-old tires despite them being represented as NEW. The salesperson denies he said they were new (of course) and the dealership has offered to put new tires on "at cost" - another $500+ - but refuses to do the right thing. Plus, I paid $500 more than the Carr Chevy vehicle to begin with, believing I was dealing with a reputable dealership. More

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They were very patient and helpful trying to make a deal with us for my daughter's first car. with us for my daughter's first car. More

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An awesome experience. It's because these guys care and take care of their customers. Super pleased and will always come back. It's because these guys care and take care of their customers. Super pleased and will always come back. More

by AKATAY4 Verified Customer Verified Customer

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Thanks for a chance with the F350 pickup, I appreciate it. I liked the way the guys worked with me. Thanks it. I liked the way the guys worked with me. Thanks More

by RUSH51848 Verified Customer Verified Customer

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*Update* Dylan Mendenhall contacted us & acknowledged how what happened to us was not ok. He ended up making us a deal on a Chevy Bolt and having Alex deliver it to us at home in Seattle. Alex had all our pa what happened to us was not ok. He ended up making us a deal on a Chevy Bolt and having Alex deliver it to us at home in Seattle. Alex had all our paperwork in order and ready to go when he arrived. We signed and now have our new car. Thank you Dylan & Alex for making this right. We appreciate the extra effort. Literally everything you’ve heard about dirt bag car salesmen is what happened. BAIT & SWITCH; Out of state buyers, made deal over the phone, were sent paperwork on the car we made a deal on. Drive 6 hours roundtrip to dealership, and are shown a different car (same make and model), signed paperwork for over an hour before the finance manager said “the car has 25k miles” (ours was supposed to have 15k miles) and finally realized that was not our vehicle and the VIN did not match. No one told us the car was gone until we caught them in their lie. We gave them every opportunity to make it right instead of walking out immediately and they refused to do so, so we left with nothing. Mike Pricket "Sales Manager" tried to upsell me from the first phone call, then tried to act like he was doing me a favor by giving us $500 off a car that we were tricked into thinking was our car we made a deal on. The replacement car had 10k more miles on it than the car I made a deal on, so $500 off, plus the fact that I'm being tricked is not good enough. Alex Wendler, was nowhere to be found once we discovered this switcheroo, and called after we left to offer us all the same deals Mike offered, like we were going to come back after all this nonsense. Elliott Dawson somehow got roped into being the one showing us cars after we discovered the grift. I'm still not sure if his nice guy vibe was real or an act. If it's real, he should really find a better place to work. More

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Excellent experience, 4th vehicle I have purchased from Mcloughlin chevrolet, will be back again. Everyone is friendly and helpful. Mcloughlin chevrolet, will be back again. Everyone is friendly and helpful. More

by Terry Kline Verified Customer Verified Customer

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Alex was very helpful in our process of purchasing our Equinox. Very professional for such a young man. Keep it up Alex! Equinox. Very professional for such a young man. Keep it up Alex! More

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Amazing team! Parker was great to work with. Would highly recommend McLoughlin Chevrolet to everyone. Thank You for everything guys! Aloha Parker was great to work with. Would highly recommend McLoughlin Chevrolet to everyone. Thank You for everything guys! Aloha More

by rempron Verified Customer Verified Customer

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Every team member at this dealership went above and beyond to assist me with buying my car. Their communication was top notch and made the process of buying a car, stress-free and easy. I highly recomm beyond to assist me with buying my car. Their communication was top notch and made the process of buying a car, stress-free and easy. I highly recommend working with them!!!!! I’m so thankful for all the help they gave me! More

by amber Ulrich Verified Customer Verified Customer

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