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Dylan Neely
Dylan Neely at Marshal Mize Ford

Dylan Neely

Service Advisor

Marshal Mize Ford

5348 Tennessee 153
Chattanooga, TN 37343

4.9
12 Reviews
4.9

12 Reviews

Write a Review

12 Reviews of Dylan Neely

May 23, 2025

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Employee Rating

They were able to fit me in quickly to get a battery changed and provided quick and professional service More

by Stevess
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Recommend Dealer
Yes
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April 03, 2025

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Very helpful and efficient service. Staff were very polite and informative. Will definitely use again More

by Melinda K
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Recommend Dealer
Yes

Other Employees Tagged: Cody Hunsucker

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Apr 08, 2025

Marshal Mize Ford responded

Melinda, Thank you for the kind words! We're so glad to hear you had a helpful and efficient experience with our team. We appreciate your support and look forward to seeing you again!

March 26, 2025

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Service visit for routine maintenance. Dylan Neely was my service advisor and he did a great job! More

by gfrodg
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Recommend Dealer
Yes
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Mar 26, 2025

Marshal Mize Ford responded

Thank you for your review! We're glad to hear Dylan provided great service during your visit. We appreciate your support and look forward to assisting you again in the future!

March 18, 2025

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This dealership provided great service, had the required parts in stock and completed the needed repair without any issues. More

by robinsml2023
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Recommend Dealer
Yes

Other Employees Tagged: Kaleb Blanton , Falicha Newton

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Mar 19, 2025

Marshal Mize Ford responded

robinsml2023, Thank you for your wonderful feedback! We’re glad to hear that our dealership provided great service, had the required parts in stock, and completed your repair smoothly without any issues. We look forward to serving you again soon!

March 15, 2025

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Dylan was very down to earth and helpful, would specifically request him again. All services seemed to be performed timely and professionally. Service manager was accommodating as well and listened More

by Doug
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Rogers

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Mar 17, 2025

Marshal Mize Ford responded

Doug, Thank you for your great feedback! We’re delighted to hear that Dylan was down-to-earth and helpful, earning your request to work with him again. It’s wonderful to know all services were performed timely and professionally, and that our service manager was accommodating and attentive to your issue with “Ford.” We look forward to assisting you again soon!

February 05, 2025

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The service department always takes good care of my vehicle. Ever time I've taken it there, they give me an estimated time when it will be done. They finish before that time, every time. A quick, but t More

by Rebelrouzer
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Recommend Dealer
Yes
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Feb 05, 2025

Marshal Mize Ford responded

Rebelrouzer, Thanks so much for sharing your experience! We’re thrilled to hear our service department consistently delivers quick and thorough appointments for you. Your recommendation means the world to us—looking forward to your next visit!

February 02, 2025

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Dylan was my service rep. Fantastic. Prompt service. Friendly. Also, good lounge. I'm glad I paid for the service visits. More

by perryhpiper
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Recommend Dealer
Yes
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Feb 03, 2025

Marshal Mize Ford responded

perryhpiper, Thank you for sharing your experience! We're thrilled to hear that Dylan provided fantastic service and that you enjoyed our lounge. We truly appreciate your loyalty and look forward to serving you again!

January 21, 2025

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Great Service, quick turnaround, second time I have serviced this vehicle here. Staff was friendly and quick. More

by john
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Recommend Dealer
Yes

Other Employees Tagged: Eric Blankenship

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Jan 21, 2025

Marshal Mize Ford responded

john, Thank you for sharing your experience! We're delighted to hear that you received great service and a quick turnaround during your visit. It's wonderful to know our friendly staff made your second service experience just as smooth. We look forward to serving you again in the future!

January 20, 2025

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Great dealer, excellent service, friendly staff, parts guys are awesome too. Would definitely recommend bringing your vehicle here. More

by Reilers
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Recommend Dealer
Yes

Other Employees Tagged: Cody Hunsucker, Eric Blankenship, Jaime Harris, Kaleb Blanton, Jacob Rogers , Falicha Newton

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Jan 20, 2025

Marshal Mize Ford responded

Reilers, Thank you for your kind words and recommendation. We're glad to hear you had a great experience with our service and staff, including our awesome parts team. We look forward to serving you again!

January 10, 2025

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Friendly service and always checking in with those of us who were waiting. Dylan checked back with me and helped answer questions regarding further evaluation and service if needed. More

by uneed2laugh
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Recommend Dealer
Yes
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Jan 10, 2025

Marshal Mize Ford responded

uneed2laugh, Thank you for sharing your experience! We’re glad to hear you received friendly service and that Dylan was attentive, checking in and answering your questions about further evaluation and service. We look forward to assisting you again in the future!

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