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Dylan Yavorsky
Dylan Yavorsky at Ken Ganley Ford Parma

Dylan Yavorsky | Page 37

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

Contact Me
4.7
366 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

8 yrs, 1 mo

Specialties & Trainings

Customer focused

4.7

366 Reviews

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366 Reviews of Dylan Yavorsky

January 03, 2025

Dealership Rating
Employee Rating

My cars issues are never resolved and I am being charged for work either not needed or not completed. Very unhappy with service and will not be returning. More

by PAXPANTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson , Alicia Jeffery, Dave Moga, Matt Newman

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Jan 03, 2025

Ken Ganley Ford Parma responded

We are very sorry to hear that you were unhappy with your visit(s) to our service center! We would like more info so that we can look into this. Can you please reply with the first & last name on the account and your phone # OR you can email the into to our Customer Relations Manager at JWheatley@GanleyAuto.com Thank you!

January 02, 2025

Dealership Rating
Employee Rating

Busy operation yet attention to detail. Dylan was a pleasure to work with. Highly recommend More

by GJARUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear Dylan was was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 01, 2025

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Employee Rating

Oil change and tired repaired very quickly . Was a plus that the coffee was good ! Was upset that Liberty Ford parma hts closed for oil changes ... But Ganley will be my new ford dealership More

by dawnnester16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2025

Ken Ganley Ford Parma responded

Thank you for your very kind review, Dawn. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

January 01, 2025

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Employee Rating

Close to home and easy to get to. Receive a washed car when I leave. More

by BROADALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure who I worked with

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Jan 02, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 01, 2025

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Employee Rating

Didn’t like the extra fees I was charged for using a credit card & shop fees. More

by rdiaz1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 03, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 01, 2025

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Employee Rating

Pleasant to deal with and very efficient in getting my vehicle back. This was the first time I didn't need to call the dealer about the progress of my truck. More

by PAULG161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2025

Ken Ganley Ford Parma responded

Thanks, Paul, for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

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