EDGAR PARRA | Page 12

Kyle is very good at his job and I felt like he prioritized my needs and exceeded all of my expectations. He should get a raise. prioritized my needs and exceeded all of my expectations. He should get a raise. More

by SHAWNKM74 Verified Customer Verified Customer

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jake was very friendly, affable, and made the process as smooth as it could be. smooth as it could be. More

by bam1505 Verified Customer Verified Customer

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Dealer worked with me, especially with a relatively late model trade-in. We came to a price acceptable to both parties. Dealer was patient in my decision making. model trade-in. We came to a price acceptable to both parties. Dealer was patient in my decision making. More

by Gonefishing925 Verified Customer Verified Customer

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Smooth, efficient process. Knowledgeable, courteous people. No hard sell or arm twisting except for the extended warranty. Knowledgeable, courteous people. No hard sell or arm twisting except for the extended warranty. More

by franksrose Verified Customer Verified Customer

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Smaller dealership so felt like more personal experience. Greeted quickly. Great staff, willing to work with you. Greeted quickly. Great staff, willing to work with you. More

by SSANCH2510 Verified Customer Verified Customer

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Vince was very responsive via email and text so my negotiations went quickly and smooth. Very pleasant experience during car buying process. negotiations went quickly and smooth. Very pleasant experience during car buying process. More

by smesh2000 Verified Customer Verified Customer

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Wonderful Experience with the staff at Honda on Grand. I love my new car! Thanks for working with me to get me the best deal I love my new car! Thanks for working with me to get me the best deal More

by grneyesjp Verified Customer Verified Customer

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Kevin was respectful, kind, and conscientious. 10/10 would return again when I need service on any of my vehicles. 10/10 would return again when I need service on any of my vehicles. More

by ATDONAUBAUER Verified Customer Verified Customer

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Overall: Honda on Grand is a good car dealership overall, with a great salesman named Vince. However, the finance department, particularly Edgar, is shady and untrustworthy. I would recommend Vince overall, with a great salesman named Vince. However, the finance department, particularly Edgar, is shady and untrustworthy. I would recommend Vince 100%, but I would ask for anyone else than Edgar for the financing portion. Sales: Vince is an amazing salesman. He is responsive, provides information as requested, and is great to work with. I would highly recommend him to anyone looking to buy a car from Honda on Grand. Vince is extremely knowledgeable about the cars he sells. He was able to answer all of my questions and help me find the perfect car for my needs and budget. Vince is very patient and understanding. He didn't pressure me to buy a car that I wasn't comfortable with, and he took the time to explain all of my options to me. Vince is very friendly and personable. He made the car buying process enjoyable and stress-free. Vince is honest and trustworthy. I never felt like he was trying to sell me something I didn't need or want. Vince is committed to customer satisfaction. He went above and beyond to make sure that I was happy with my purchase. I would highly recommend Vince to anyone looking to buy a car. Finance: Edgar in the finance department is very shady. He showed me a sign off sheet and did not correct me when I signed on the wrong line, which resulted in a service contract being added to my purchase without my consent. He also proceeded to enter selections on an iPad without giving me an opportunity to review them. I take responsibility for not reviewing the printed paperwork to make sure that there was no service contract, but Edgar's behavior was less than transparent and made me drive 2 hours (1 hour there and another hour back) to correct the mistake. Recommendation: I would recommend Honda on Grand, but I would ask for anyone else than Edgar for the financing portion. I understand that finance is incentivized to sell service contracts, but Edgar's behavior was unacceptable. Rating: 4 out of 5 stars, with 1 star deducted for the shady behavior of Edgar in the finance department. More

by SQUIRRELPRODUCTIONS Verified Customer Verified Customer

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This is my second time purchasing from this dealership. The service is excellent and I would definitely recommend this location. The service is excellent and I would definitely recommend this location. More

by JANET_LD27 Verified Customer Verified Customer

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