EJ Laux

Wood Nissan Lee's Summit responded

Thank you for the wonderful feedback! We’re thrilled to hear Dale, EJ, and the rest of the team made your experience such a positive one. We’ll be sure to pass along your kind words—they’ll love hearing this. We appreciate you choosing us and look forward to helping you again down the road!

Wood Nissan Lee's Summit responded

Thank you so much for the kind words and recommendation! We’re thrilled to hear Nick made your experience seamless and that our team’s no-pressure approach stood out to you. That’s exactly how we want every visit to feel. We’ll be sure to share your feedback with Nick and the rest of the team—they’ll love hearing it! Enjoy your new ride, and don’t hesitate to stop by and see us anytime.

Wood Nissan Lee's Summit responded

Thank you for taking the time to share this! We’re so glad to hear that the process felt friendly and transparent—that’s exactly how we want every guest to feel. It was truly our pleasure working with you, and we’re excited to have you as part of our dealership family. Wishing you many happy miles ahead, and we’ll be here whenever you need us!

Wood Nissan Lee's Summit responded

Thank you for the kind words! We’re so happy we could help you find the right car that fit your budget. Enjoy your new ride, and we’re always here if you need us!

Wood Nissan Lee's Summit responded

That’s what we love to hear! We’re all about making the car-buying process as smooth and stress-free as possible — even over the phone. Huge thanks for the kind words and the recommendation! We’ll be sure to pass the praise along to the sales and finance team. Enjoy your new ride, and don’t hesitate to reach out if you need anything down the road!

Wood Nissan Lee's Summit responded

Thanks for taking the time to share your thoughts. I totally get why you’d feel that way — if we could retroactively adjust the Wood Care package for past purchases, we absolutely would. Unfortunately, the terms can’t be changed after the fact, even with the recent updates. I know that’s not the answer you were hoping for, but I really do appreciate you reaching out and sharing your perspective.

Wood Nissan Lee's Summit responded

Thank you so much for the kind words! We love hearing that you felt welcomed and genuinely cared for throughout the process. That’s exactly how we want every customer to feel—from the first hello to the final handshake. We’ll be sure to pass your compliments along to the team, and we hope you’re loving your new ride!

Wood Nissan Lee's Summit responded

Wow — what an incredible review! Thank you so much for putting your trust in us all the way from New York! 🙌 We’re beyond thrilled to hear that Rusty made your online car-buying experience smooth, easy, and totally stress-free. He’s a rockstar, and we’ll definitely make sure he sees your kind words. Huge congrats on your stunning new 2021 Lexus ES 250 — that’s a sweet ride to be obsessed with! 😍 Whenever you're ready for round two, Rusty (and the rest of us) will be here. Enjoy every mile in your new Lexus!