ERIC SANTOS | Page 2

Used car warranty I purchased a used car from them, and within two weeks was getting the check engine light. The service department worked with me over the phone and to I purchased a used car from them, and within two weeks was getting the check engine light. The service department worked with me over the phone and took my car in quickly to assess it. It actually needed a major repair that they covered under the 30 day warranty. I was prepared for them to try to convince me that my issue wouldn't be covered, but fortunately that never happened. More

by robinst44 Verified Customer Verified Customer

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Very professional. The car online met our expectations. Eric was patient and very easy to work with. I had a great experience at Faulkner Toyota and would recommend th The car online met our expectations. Eric was patient and very easy to work with. I had a great experience at Faulkner Toyota and would recommend them to others buying a car. More

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Great experience! Went in for a new RAV4. Great customer service. My sales rep Eric Santos was extremely friendly, helpful and informative. Signed up for a 3 year lease Went in for a new RAV4. Great customer service. My sales rep Eric Santos was extremely friendly, helpful and informative. Signed up for a 3 year lease after getting knowledgeable information from both Eric and Bill Blythe. I was nervous about leasing and asked a million questions but never felt pressured or taken advantage of. After I finalized my paperwork Eric spent time going over everything that the car has to offer, how to use all the features, and helped me pair my phone. I am so happy with my decision and the experience I had. More

by CMD52887 Verified Customer Verified Customer

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Bi-yearly Service Visit I bought my used vehicle from this branch and have been bringing all my Toyota to this location. It is always a pleasure, the people, the service, the I bought my used vehicle from this branch and have been bringing all my Toyota to this location. It is always a pleasure, the people, the service, the facility. I have no complaints. More

by tbowser06 Verified Customer Verified Customer

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Great experience with Eric Santos and Jason Brown. I was able to do most of the discussion over the phone and then came in for a quick and painless sales process. I also had a great experience with Jas I was able to do most of the discussion over the phone and then came in for a quick and painless sales process. I also had a great experience with Jason Brown on the finance side. More

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Awesome Job Had a scratch on my Tundra and they did a great job removing it, impossible to tell if it was ever there and I got the truck back the same day. Great Had a scratch on my Tundra and they did a great job removing it, impossible to tell if it was ever there and I got the truck back the same day. Great service and great work! More

by kikoscasa Verified Customer Verified Customer

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Fantastic We had been at another dealership looking to maybe purchase a jeep. We had driving to doylestown from the jersey shore. My wife wanted to purchase a t We had been at another dealership looking to maybe purchase a jeep. We had driving to doylestown from the jersey shore. My wife wanted to purchase a tocoma, although niether of us hadnt even ever sat in one. We pulled into fulkners pre owned lot 10 minutes after they had closed , and were looking into a,tocoma,buy the front door,that turned out to belong to Mike the manager at that location. He took the time to talk to us for a half an hour. It was decided right then and there we woukd buy from Faulkner.after a few phone calls back and forth we drove home ,our new to us tocoma, a week later. We enjoyed the entire sales team experience. Thanks Mike and team. More

by Ricmic11 Verified Customer Verified Customer

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Got what I asked for. Was treated as a serious customer and I felt the dealership was responsible and responsive. They were not interested in just the sale but in making me feel the sale was important but I wa I felt the dealership was responsible and responsive. They were not interested in just the sale but in making me feel the sale was important but I was just as important. More

by Frank Verified Customer Verified Customer

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Excellent service, great people and a great car ! Could not have asked for a better experience, everything was top notch and I absolutely love my new tundra! ! Could not have asked for a better experience, everything was top notch and I absolutely love my new tundra! More

by kikoscasa Verified Customer Verified Customer

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Straightforward, efficient and honest. Eric Santos made the car buying process comfortable and pleasant. He is professional and really focuses on customer service. The process was straigh Eric Santos made the car buying process comfortable and pleasant. He is professional and really focuses on customer service. The process was straightforward, efficient and honest. Thank you. More

by JOHNDONCH Verified Customer Verified Customer

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