ERIK ROTH

Lesson we learned the hard way frI'm GERRY-RAYMOND in Brookville Pa... Mid-January we purchased a new 2025 1500 Ram from Gerry-Raymond in Brookville PA. We had the truck for about a week, less than 250 Brookville Pa... Mid-January we purchased a new 2025 1500 Ram from Gerry-Raymond in Brookville PA. We had the truck for about a week, less than 250 miles and a fuel injector failed. Gerry-Raymond had the truck until mid February to replace the injector and spray a bed liner (paid for at time of purchase). The GM said "let us show you what kind of dealership we are". The truck was returned, we had the truck for about a week and the check engine light came on (a Saturday). Called GR GM, promised Monday pick up, called Tuesday to remind them to pick it up... They picked up the truck Tuesday, took a week to identify the problem (oil pump would not go to low pressure mode). Replacement part is obsolete in the Ram system. April 1st GR took back the loaner vehicle and the GM would not take our calls, threaten to come with State Police if we didn't give up the loaner. It's currently April 14, no loaner, no truck, no call, no repair.... We bought new to not have these problems... BUYER BEWARE, AVOID GERRY-RAYMOND IN BROOKVILLE PA, and Ram launches new platforms with obsolete parts... Truck is less than 500 mikes, RAM customer service will not do an exchange... After the sale they WILL forget who you are.... May 19, finally heard from the dealer, repairs just completed after 76 days, during the verbal exchange, John Whiley the GM, attacks the wife for the review they earned and then hung up on me.... Avoid this dealership at all costs... More

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This group really impressed me. I was coming from pretty far away and I was worried that it might not be all that I was promised. Really it wasn't... I was a whole lot more. My fami I was coming from pretty far away and I was worried that it might not be all that I was promised. Really it wasn't... I was a whole lot more. My family and I were treated with the absolute best car buying experience that I have ever had by far! The entire team took time to great us and made sure we were well taken care of while we were in the process. Can't say enough good about them. I traveled over 250 miles to get my Wagoneer and I would do it again if it was to this place! More

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Purchased 2025 ram 1500 four weeks ago and had it in my possession only 4 days. Truck had a bad fuel injector and had to go back to garage. Dealership also was to have a bed liner installed and still waiti possession only 4 days. Truck had a bad fuel injector and had to go back to garage. Dealership also was to have a bed liner installed and still waiting. One of the biggest issues is the dealership has not stayed in contact and I'm still waiting to take possession. My first loan payment is due and I do not even have the vehicle . In addition running boards were mentioned and have not heard a word about the running boards More

by jmcgowan1125 Verified Customer Verified Customer

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Erik was great to work with! Made the process fast and easy. Would recommend them! Made the process fast and easy. Would recommend them! More

by lmlegrand123 Verified Customer Verified Customer

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Erik and everyone were very helpful in the purchase of my new Jeep and made things quick. new Jeep and made things quick. More

by LISA Verified Customer Verified Customer

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Everybody at Gerry Raymond Dodge were very professional and knowledgeable. They made the process of purchasing a vehicle a pleasure. I would definitely recommend them to everybody I know. Thank you to ever and knowledgeable. They made the process of purchasing a vehicle a pleasure. I would definitely recommend them to everybody I know. Thank you to everyone I dealt with through the process. More

by Jonesupholstery65 Verified Customer Verified Customer

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Very happy with there effort to make a deal with my wife and I no high pressure the salesman was very good to deal with and was probably one of the best I have ever dealt with and I no high pressure the salesman was very good to deal with and was probably one of the best I have ever dealt with More

by laveingsexcavating Verified Customer Verified Customer

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Ryan and the manager were great! No issues, great crew. Will definitely buy from again! No issues, great crew. Will definitely buy from again! More

by lukeshaffer1991 Verified Customer Verified Customer

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Very courteous. Polite staff. Fair and honest. Completed sale in a timely manner. Would recommend to others Polite staff. Fair and honest. Completed sale in a timely manner. Would recommend to others More

by MUM4 Verified Customer Verified Customer

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Service department is wonderful. Staff is helpful and courteous. Always friendly and the pickup/delivery is helpful. Staff is helpful and courteous. Always friendly and the pickup/delivery is helpful. More

by carolhimes Verified Customer Verified Customer

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