
Earnest Norman
Honda Certified Sales Consultant
Napleton's River Oaks Honda
17220 Torrence Ave
Lansing, IL 60438
111 Reviews
Write a Review111 Reviews of Earnest Norman
August 29, 2025
Earnest Norman Thank you for helping me today getting into a brand new 2026 Hrv honda. You took the time to explain all details of me qualifying for a car patient and very pleasant. I appreciate everyth into a brand new 2026 Hrv honda. You took the time to explain all details of me qualifying for a car patient and very pleasant. I appreciate everything you done for me and I will recommend other to you in the future. Emma Hawkins😊. More
Other Employees Tagged: Yousef Hasan, Calvin Stubbs
May 06, 2025
Had an appointment for a simple oil change and tire rotation, still waited over two hours. After I asked about the delay, they found a nail in my tire and patched it “as a courtesy.” Cool. But about an rotation, still waited over two hours. After I asked about the delay, they found a nail in my tire and patched it “as a courtesy.” Cool. But about an hour after leaving, the tire pressure light came on. I had to call off work and return the next morning. That visit? A circus. My name was called by mistake, and when I followed up, the advisor just pointed to a guy and said, “We meant him.” No apology, no clarity. She seemed much more attentive to male customers and only got friendly when she wanted a good review, she even followed up asking for one. I appreciated the free car wash, but overall? Sloppy, impersonal service. I won’t be back. More
October 12, 2024
My sales person at River Oaks Honda was Ernest and he did a fabulous job of getting me into the car that I wanted at a price I could afford. Nice job. a fabulous job of getting me into the car that I wanted at a price I could afford. Nice job. More
Other Employees Tagged: Larry Chambers
August 13, 2024
Earnest and Jason provided exceptional service and assisted me with purchasing a SUV. This is my fourth purchase at River Oaks Honda and the fourth time Earnest has assisted me. Jason was extremely pa assisted me with purchasing a SUV. This is my fourth purchase at River Oaks Honda and the fourth time Earnest has assisted me. Jason was extremely patient and knowledgeable. He did an excellent job in helping me make the perfect choice. I am truly appreciative of everything! More
Other Employees Tagged: Jason Jason
July 23, 2024
To earnest and Faris you guy's were great to deal with. you really listened to what I wanted to get the deal done.this was the 5th vehicle I purchased at your place.must be doing something right. Mike M you really listened to what I wanted to get the deal done.this was the 5th vehicle I purchased at your place.must be doing something right. Mike M More
Other Employees Tagged: Larry Chambers, Faris Ihmeidan, Shane Notter
May 04, 2024
JP and Ernest are the best. I’ve bought several cars and if you need to buy a vehicle go to them. I’ve bought several cars and if you need to buy a vehicle go to them. More
Other Employees Tagged: Larry Chambers, Jeff Parham
April 19, 2024
Nice friendly answered all my questions I will be coming back very soon with family back very soon with family More
Other Employees Tagged: Robert Burgess
March 04, 2024
Very personable and knowledgeable. He knew my concerns and addressed them to my satisfaction. I didn’t come in to buy a car but based on my car I traded which i bought from Ernest Norm He knew my concerns and addressed them to my satisfaction. I didn’t come in to buy a car but based on my car I traded which i bought from Ernest Norman. It made sense. I’ll leave here happy and feeling safe while driving. It pays to work with people you trust. More


