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Napleton's River Oaks Honda
Lansing, IL
1,221 Reviews
In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for the past 80 years, and has led to over 800,000 satisfied Napleton customers with over 68% returning as repeat customers.
As of 2010, the Napleton family owns and operates 64 franchises in 5 states. As the fourth generation of Napletons enter the automotive industry, Customer Satisfaction still tops the priority list. Whether you visit a Napleton store for sales, service, or parts your experience will be one of the industry?s best.
We truly appreciate your business here with the Napleton Group. We hope you enjoy every facet of the Napleton organization from www.napleton.com, to our state of the art facilities, to our experienced & factory certified staff.
Thank you,
The Napleton family
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 30, 2026
Thank you for the quick and easy process in purchasing my
vehicle. You made the whole experience worth it. Thank you
More
by m24reid
Employees Worked With
August 29, 2026
Jeffery Parham was great to work with.
He was hassle free and no pressure. He made my last purchase stress free
More
by rocherecon13
Employees Worked With
May 30, 2026
I would like to personally thank Ronnie for the wonderful
experience I had at Napleton's River Oaks Honda. Ronnie was very nice and quick to help, after the first car that we planned on getting didn't work o
More
by Aaron White
Employees Worked With
Ronnie
Dealership Inventory (183 Vehicles)
Photos & Amenities
- Automated Car Wash
- Cable TV
- Express Service
- Children's Play Room
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Vending Machines
- After Hours Drop-Off
- Customer Lounge Area
- Drive-In Service
- Authorized Accessories Store
- Free Loaner Cars
- Free Drinks
- Cheapest Prices
- Friendly atmosphere
- Customer appreciation day
- After Hour Drop-Off
- Valet Parking
- Free Popcorn
- Customer Education Programs
- Rental Car Service Onsite
