Ed Fernandez | Page 14

I’ve always gotten good deals & great Customer service from the salesperson I’ve dealt with at Sundance!! I haven’t purchased from you in quite some time because I tend to keep my vehicles far to long. So from the salesperson I’ve dealt with at Sundance!! I haven’t purchased from you in quite some time because I tend to keep my vehicles far to long. So the previous salesperson was no longer there. So I found working with Ed Fernandez was great, he was efficient understood my needs & followed thru with my 2021 truck. It’s going to be along time for me to need another vehicle but if I do I will be calling Ed! More

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We have been working with Ed Fernandez for years! Ed is always very quick to return any of our phone calls no matter the time of day! He is like family♥️ always very quick to return any of our phone calls no matter the time of day! He is like family♥️ More

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Another great experience buying from Sundance. Always treated with respect and honesty. This is our 8th car we bought through Ed Fernandez.Great guy and sales representative. treated with respect and honesty. This is our 8th car we bought through Ed Fernandez.Great guy and sales representative. More

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I have bought my cars from Ed for many years. He is patient and willing to work to find the right car and the right price. I highly recommend contacting Ed for your next car! patient and willing to work to find the right car and the right price. I highly recommend contacting Ed for your next car! More

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Can’t say enough good things. Not only does Sundance have a good inventory but also stand behind their vehicles. The level of service and them being willing to work with us will for sure bring us back here a good inventory but also stand behind their vehicles. The level of service and them being willing to work with us will for sure bring us back here first. And be sure to look for Connor, he will definitely take care of you. A big thanks again to Sundance and Connor. More

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Tyler Benjamin is a wonderful sales representative. Tyler is respectful and caring. Tyler demonstrates customer satisfaction is highly important. Ed Fernandez is also wonderful to work with. They are both ou is respectful and caring. Tyler demonstrates customer satisfaction is highly important. Ed Fernandez is also wonderful to work with. They are both outstanding! We are very happy! More

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They did a great job and got me financed in a pinch. Really turned my week around and made a huge difference in stress with winter coming. Really turned my week around and made a huge difference in stress with winter coming. More

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I had a great experience buying my vehicle from Sundance. Ed was fantastic. He found me the exact vehicle I wanted. I highly recommend the team at Sundance. Thank you Ed. Ed was fantastic. He found me the exact vehicle I wanted. I highly recommend the team at Sundance. Thank you Ed. More

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Ed was wonderful to work with! This was one of the best car buying experiences I have had. He found exactly the car we were looking for and at such a good price. He was responsive and professional. We will car buying experiences I have had. He found exactly the car we were looking for and at such a good price. He was responsive and professional. We will definitely return and ask for Ed for future car purchases and plan to recommend him! More

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Drove 2 hours for the SUV I found on the internet after talking to Art, the salesperson, on the phone...SO EXCITED...test drive was great, then starts the deal: very low trade in offered negotiating, waiti talking to Art, the salesperson, on the phone...SO EXCITED...test drive was great, then starts the deal: very low trade in offered negotiating, waiting, offer more options (detailing) for high costs, no thank you, waiting, talked to loan guy, had to ask for a lower interest rate, searching, found one, waiting straight thru lunch time, signing papers (zillions of papers) with no explanation unless I asked a question, more waiting, so...spent 4 hours there. Then called with questions after reviewing all my paperwork, numbers didn’t add up right, so called...no call back, call again, yes there was an overcharge, call you back, no call back, call again, (very RUDE & snippy receptionist), salesman asks “what will make you happy?”, I say “refund the overcharge (that was never discussed with me when I purchased the vehicle)”, still no call back, call again and ask for a manager, who says the charge was in the deal and can’t be refunded, NO SENSE IN ARGUING BECAUSE THEY DON’T CARE ONCE THEY HAVE THEIR MONEY!!! Bad business, poor customer service, overcharges they sneak in, and I would never send anyone there to even use the bathroom. More

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