Dealership Experience
38 yrs, 8 mos
Industry Experience
38 yrs, 8 mos
Languages Spoken
English
Spanish
327 Reviews
Write a Review327 Reviews of Ed Fernandez
July 04, 2018
Jorge and Ed are Great! This whole experience was amazing! Everyone at sundance was super helpful and nice. Jorge and Ed were so easy to work with and really cared about gett This whole experience was amazing! Everyone at sundance was super helpful and nice. Jorge and Ed were so easy to work with and really cared about getting me in the right vehicle. I really appreciate everyone for all thier effort in finding the car I really love! More
Other Employees Tagged: Jorge Fernandez
July 01, 2018
Chelsea was great! Walked into Sundance looking for a used AWD SUV blindly. Chelsea helped us out right away and we looked over a few different models to compare. She wa Walked into Sundance looking for a used AWD SUV blindly. Chelsea helped us out right away and we looked over a few different models to compare. She was very helpful and not pushy at all about any different brands or models. Very friendly personality and would highly recommend working with her. Thanks! More
Other Employees Tagged: Jorge Fernandez , Chelsea Patrick
June 22, 2018
Used did not matter.... Ed did a great job at helping us get a good deal on our Tahoe! Even though it was a used vehicle he focused on us as if it was a new car sale... Perso Ed did a great job at helping us get a good deal on our Tahoe! Even though it was a used vehicle he focused on us as if it was a new car sale... Personal attention with us meant a lot!! Thanks,, Ed More
June 09, 2018
Awesome. Love Sundance. Love the service and attention given to satisfy us. Went over in detail things we needed to know. Ed actually gave us exceptional service. We have bou Love the service and attention given to satisfy us. Went over in detail things we needed to know. Ed actually gave us exceptional service. We have bought 4 vehicles but this is the first new one. Very happy. More
June 07, 2018
Lease Pull-Ahead Had an awesome experience with Sundance and the staff...a special thanks to Alex Orta for going above and beyond the call of duty! LIFETIME customer.. Had an awesome experience with Sundance and the staff...a special thanks to Alex Orta for going above and beyond the call of duty! LIFETIME customer...thank you!!! More
Other Employees Tagged: Alex Orta, Joe Hanks , Troy Andrews
May 30, 2018
Leased a 2018 Chevy Traverse Second time I have worked with Ed Fernandez. He listens to what you want, what you can do without and what you can afford. He goes above and beyond t Second time I have worked with Ed Fernandez. He listens to what you want, what you can do without and what you can afford. He goes above and beyond to get you the car that you want - even if it is out-of-state. In the end his goal is to make sure his customers are happy. Have recommended him to a couple of friends look for new vehicles and will continue to refer him. Thanks to Ed, I left very happy today. More
Other Employees Tagged: Jorge Fernandez
May 22, 2018
Good experience, no regrets. Griffin Quisenberry was our salesperson. He was polite, helpful and attentive to what we wanted in a vehicle, no pressure and very willing to spend t Griffin Quisenberry was our salesperson. He was polite, helpful and attentive to what we wanted in a vehicle, no pressure and very willing to spend the time needed to make the total experience very satisfying. If you are going to Sundance to consider purchasing a vehicle, we would highly recommend Griffin as your salesperson Ed Fernandez was the sales manager. He dealt with us with a great deal of integrity and professsionalism. The vehicle we purchased had an issue that was undetected by both Sundance and ourselves until after the purchase. Mr. Quisenberry and Mr. Fernandez gave the issue their immediate attention and completely resolved the issue , to our total satisfaction. More
Other Employees Tagged: Griffin Quisenberry
May 05, 2018
Sundance Worked Hard For Me I looked at and test drove many different Trucks before deciding on a 2014 Silverado and even turned down some deals. Rene continued to look for the I looked at and test drove many different Trucks before deciding on a 2014 Silverado and even turned down some deals. Rene continued to look for the perfect truck to fit my needs and worked hard to get it in my budget. I am very pleased with how hard Sundance worked to make a great deal with me! More
Other Employees Tagged: Jorge Fernandez , Rene Gedeon
May 05, 2018
Shady sales tactics Jeff Chaffee, our sales rep was unprofessional, pushy, and lacked empathy. My wife and I had put a 500 dollar deposit down and were approved to be fin Jeff Chaffee, our sales rep was unprofessional, pushy, and lacked empathy. My wife and I had put a 500 dollar deposit down and were approved to be financed for the 2008 Jeep. We had already transferred insurance and right before we could sign we were told unfortunately there was a supposed deposit put down by a customer over the phone 2 days proir and had never seen the car. We were told the jeep we were getting was put on the lot 30 minutes before we got to it. Supposedly one of their sales agents messed up their paper work. We were financed for 3-4 hours, putting our deposit down, figuring out our monthly payments with their financial team and deciding we would not have extended warranty added to our arrangment. Which was being shamefully pushed on us. Being informed about this other guest's deposit, we were told we wpuld have to wait till tomorrow, but they could "sweeten" a deal on another vehicle. We did not want it. We were told to drive this other vehicle home; to see how much we would "like" it. We told Jeff, we want the vehicle we put the deposit down for. He kept trying to "sweeten" this other deal. We went back in this morning and informed him that we did not want the vehicle we drove home. He juat tried to push it on us. We then asked to see proof of the other deposit. They tried to present a proof, but it was not the same ID number for that vehicle that was on our receipt. I informed him that they were different ID numbers. He was beliegrent and kept making excuses for their team and their ability to handle paperwork. He sent his manager over and he ignorantly said how WE didn't put a deposit down on the right vehicle code. After getting our traded in title back and were about to leave, they wanted to try and sweeten another "deal" and knock 500 dollars off. We seen he was highly recommended and that was our reason for selecting him. If our experience was unfavorably than yours will be too. More
Other Employees Tagged: Mike DeLeon , Jeff Chaffee
April 03, 2018
ED FERNANDEZ AND PURCHASE OF NEW CHEVY TRAX I would recommend stopping into Sundance Chevrolet and asking for Ed Fernandez if you are in the market for a new or used vehicle. My family have purc I would recommend stopping into Sundance Chevrolet and asking for Ed Fernandez if you are in the market for a new or used vehicle. My family have purchased all our cars from Eddie and we have always had great luck and outstanding customer service. My recent buy is a Chevy Trax and we love it. You ROCK Ed!!! Thanks again........ More

