Ed Fernandez | Page 28

Lease Pull-Ahead Had an awesome experience with Sundance and the staff...a special thanks to Alex Orta for going above and beyond the call of duty! LIFETIME customer.. Had an awesome experience with Sundance and the staff...a special thanks to Alex Orta for going above and beyond the call of duty! LIFETIME customer...thank you!!! More

Report | Print

Leased a 2018 Chevy Traverse Second time I have worked with Ed Fernandez. He listens to what you want, what you can do without and what you can afford. He goes above and beyond t Second time I have worked with Ed Fernandez. He listens to what you want, what you can do without and what you can afford. He goes above and beyond to get you the car that you want - even if it is out-of-state. In the end his goal is to make sure his customers are happy. Have recommended him to a couple of friends look for new vehicles and will continue to refer him. Thanks to Ed, I left very happy today. More

Report | Print

Good experience, no regrets. Griffin Quisenberry was our salesperson. He was polite, helpful and attentive to what we wanted in a vehicle, no pressure and very willing to spend t Griffin Quisenberry was our salesperson. He was polite, helpful and attentive to what we wanted in a vehicle, no pressure and very willing to spend the time needed to make the total experience very satisfying. If you are going to Sundance to consider purchasing a vehicle, we would highly recommend Griffin as your salesperson Ed Fernandez was the sales manager. He dealt with us with a great deal of integrity and professsionalism. The vehicle we purchased had an issue that was undetected by both Sundance and ourselves until after the purchase. Mr. Quisenberry and Mr. Fernandez gave the issue their immediate attention and completely resolved the issue , to our total satisfaction. More

Report | Print

Sundance Worked Hard For Me I looked at and test drove many different Trucks before deciding on a 2014 Silverado and even turned down some deals. Rene continued to look for the I looked at and test drove many different Trucks before deciding on a 2014 Silverado and even turned down some deals. Rene continued to look for the perfect truck to fit my needs and worked hard to get it in my budget. I am very pleased with how hard Sundance worked to make a great deal with me! More

Report | Print

Shady sales tactics Jeff Chaffee, our sales rep was unprofessional, pushy, and lacked empathy. My wife and I had put a 500 dollar deposit down and were approved to be fin Jeff Chaffee, our sales rep was unprofessional, pushy, and lacked empathy. My wife and I had put a 500 dollar deposit down and were approved to be financed for the 2008 Jeep. We had already transferred insurance and right before we could sign we were told unfortunately there was a supposed deposit put down by a customer over the phone 2 days proir and had never seen the car. We were told the jeep we were getting was put on the lot 30 minutes before we got to it. Supposedly one of their sales agents messed up their paper work. We were financed for 3-4 hours, putting our deposit down, figuring out our monthly payments with their financial team and deciding we would not have extended warranty added to our arrangment. Which was being shamefully pushed on us. Being informed about this other guest's deposit, we were told we wpuld have to wait till tomorrow, but they could "sweeten" a deal on another vehicle. We did not want it. We were told to drive this other vehicle home; to see how much we would "like" it. We told Jeff, we want the vehicle we put the deposit down for. He kept trying to "sweeten" this other deal. We went back in this morning and informed him that we did not want the vehicle we drove home. He juat tried to push it on us. We then asked to see proof of the other deposit. They tried to present a proof, but it was not the same ID number for that vehicle that was on our receipt. I informed him that they were different ID numbers. He was beliegrent and kept making excuses for their team and their ability to handle paperwork. He sent his manager over and he ignorantly said how WE didn't put a deposit down on the right vehicle code. After getting our traded in title back and were about to leave, they wanted to try and sweeten another "deal" and knock 500 dollars off. We seen he was highly recommended and that was our reason for selecting him. If our experience was unfavorably than yours will be too. More

Report | Print

ED FERNANDEZ AND PURCHASE OF NEW CHEVY TRAX I would recommend stopping into Sundance Chevrolet and asking for Ed Fernandez if you are in the market for a new or used vehicle. My family have purc I would recommend stopping into Sundance Chevrolet and asking for Ed Fernandez if you are in the market for a new or used vehicle. My family have purchased all our cars from Eddie and we have always had great luck and outstanding customer service. My recent buy is a Chevy Trax and we love it. You ROCK Ed!!! Thanks again........ More

Report | Print

It was great. The people here are very helpful. They delivered great service and got me in a car affordable for me. I would recommend this dealer to friends! The people here are very helpful. They delivered great service and got me in a car affordable for me. I would recommend this dealer to friends! More

Report | Print

Amazing I have purchased several vehicles at Sundance through salesman Mark Korn. He is the most patient, understanding person I have ever known. I wanted a I have purchased several vehicles at Sundance through salesman Mark Korn. He is the most patient, understanding person I have ever known. I wanted a Chevy Taho, not realizing there were so many options, and going through vehicle after vehicle, I finally decided on the right one. When delivery date came (yesterday) everything was explained to me and my husband in detail, the car was spotless and ready to go upon arrival. You won't be sorry in buying a car at Sundance Chevrolet, they are the best car dealerships in the State of Michigan - see Mark Korn, he will give you the deal of a lifetime, you can guarantee it!!! One point to consider - when you call Sundance the receptionist - Katie, answers the phone, yes, a real LIVE person answers the phone without having to push button after button to get to the person you want to talk with. What a treat, Katie, you are the best thing that happened since sliced bread!!! More

Report | Print

Jess McNeilly did an outstanding job ! Jess McNeilly was very responsive to my needs and was great in following up. She had very good knowledge about the car features which helped me make a Jess McNeilly was very responsive to my needs and was great in following up. She had very good knowledge about the car features which helped me make a decision. Jess also was of great help in uncovering rebates and incentives so that I received a fair price. An overall excellent experience. More

Report | Print

Great Service! Ed was great as always! Always enjoy coming to Sundance to see Ed. He was very helpful the entire time I was looking for a car and made the process ve Ed was great as always! Always enjoy coming to Sundance to see Ed. He was very helpful the entire time I was looking for a car and made the process very stress free. More

Report | Print