Ed Roberts | Page 9

I wrote a review on 1-16-2013 blasting Bozart Ford on the service I recieved on repairs to the truck I purchased at Bozart Ford. Mr. Roberts contacted me to try to correct the situation. Even though I was ru service I recieved on repairs to the truck I purchased at Bozart Ford. Mr. Roberts contacted me to try to correct the situation. Even though I was rude , he convinced to give the dealership another chance. I am glad I did. Mr. Robetts went way above and beyond to make sure I was satisfied with the service I recieved. AND is still working to see that all my concerns are resolved. I highly recommend Bozart Ford to anyone looking for a new or used vehicle OR service. They will go out of their way to make sure you're a happy customer. Mr. Roberts should recognized for his patience and professionalism while dealing with me More

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I live about 100 miles from Bozard Ford and called about a new Ford F150 after not finding the deal or truck I was looking for locally. Thom Workman took several of my calls and found a truck that matched a new Ford F150 after not finding the deal or truck I was looking for locally. Thom Workman took several of my calls and found a truck that matched my expectations exactly. He then worked all the numbers over the phone and with very little effort we came to a deal. This deal happened to be better than the other dealers I had been to and I received a very fair offer on my trade. I then provided all my information and he put the deal together and got my financing through Ford Motor Credit. I drove down the next morning to find the truck detailed and ready to go. After I inspected the truck and decided to add a leveling kit and tires Thom and Justin walked me over to parts and introduced me to Ed (parts Manager) to set everything up. He told me they could squeeze me in and get it done that day!! (they even credited me back for the stock tires) While waiting for service to add the options I met with Brian who was in charge of paperwork. He and I sat down and he meticulously went over everything with me. I signed the papers and was done. THIS WAS THE EASIEST BUYING EXPERIENCE I HAVE EVER HAD. It also happens to be the first truck I have owned and my first Ford. I love it! Thanks guys for all your help and making this a great experience. More

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The Bozard Ford Experience, Once again my The Bozard Ford Experience, Once again my relationship with Bozard Ford and its employees has far exceeded my expectations. I can only assume th The Bozard Ford Experience, Once again my relationship with Bozard Ford and its employees has far exceeded my expectations. I can only assume that this is because of the talented leadership and the inherent dedication to professionalism by all Bozard Ford employees. My visit on September 28th started with the service department. I live in Jacksonville and previously would take my car to other Jax Ford dealers for routine service and/or warranty work. However, I decided to give Bozard Ford's service department a try even though it is 30 minutes away in St. Augustine. I met with service advisor Alex Vecerkovic. Alex listened astutely to my service concerns and made me feel comfortable that my vehicle was at the right place for work. Stephen Purdy has been my primary point of contact at Bozard since Jan. 2010. Stephen is a very personable and pleasant individual. His product knowledge seems to be without limits. If however, he doesn't know the answer to a question he will personally introduce you to the person who can answer your question. I have visited the dealership several times in the last two and half years for research purposes on trucks, suv's, and other vehicles. Stephen is always courteous and takes the time to help me; even though he knows that I am not "buying today". I never felt pressured or feel like I am a "mark" for him to meet his or the companies goals. He genuinely wants to help you with your specific needs. Without a doubt, one of a consumer's primary concerns when purchasing an automobile is the best price. Did I want Bozard Ford to give me a vehicle? Yes, that would have been wonderful. Unfortunately, this is the real world and that did not happen. However, we were able to reach an agreeable price that was fair to both sides. Stephen Purdy was the reason I decided to drive 30 minutes out of my way for service and to again purchase from Bozard Ford. It was Stephen Purdy who also introduced some very pleasureable and fun people like: George Clark, Frank Lipko, Ed Roberts, and Russell Wright. Additionally, I really enjoyed the banter with General Manager Jeff King and Finance Manager A.J. Miller. I would like to think that my business relationship extends beyond money and facts with the individuals at Bozard. Lastly, I was also made aware that Mike Barfield's health has deteriorated. My family's hearts and prays are extended to Mr. Barfield's family. Robert Tantorno More

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Have dealt with Bozard for years. Jeff and his team are very professional and courteous. I would highly recommend this dealership to anyone looking to buy a vehicle. very professional and courteous. I would highly recommend this dealership to anyone looking to buy a vehicle. More

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